Outpatient Receptionist

2 weeks ago


Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time
Receptionist Bristol Dental Hospital - Band 2


If you have excellent clerical and communication skills, and a friendly, polite and helpful manner then there is an opportunity for you to join the Bristol Dental Hospital team as a receptionist in our outpatient departments.

We are looking for an individual who has the ability to communicate effectively with patients, relatives and staff in this busy department.

'previous applicants need not apply'.

Communication:

  • To show a caring and professional approach towards patients and visitors when carrying out reception and appointment duties
  • Escalate patient queries, capacity problems and general issues to the role's line manager or relevant clinical staff as appropriate

Patient Care:

  • To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives in an empathetic manner


For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.



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