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Relationship Manager

3 months ago

London, Greater London, United Kingdom Vallum Associates Full time

My client is one of the fasting growing insurance payments businesses globally they are looking for someone to focus on broker networks within the world's largest insurance markets.

Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.

Key Responsibilities:

  • London Market Broker Partnership Development: Champion our company's value proposition through the strategic development of broker partnerships. Conduct in-depth discovery across our broker network to gather feedback, understand challenges, and identify unmet needs.
  • Go-to-Market Strategy: Analyse data to craft compelling go-to-market propositions that address broker pain points, fostering long-term, mutually beneficial partnerships.
  • Platform Optimization: Ensure brokers are using the platform optimally. Drive wider adoption and prepare brokers for system readiness, enhancing the customer experience and supporting growth targets.
  • Relationship Management: Manage a portfolio of approximately brokers and platform users, developing strategic partnerships and maintaining strong relationships.
  • Value Demonstration: Use a value-based approach to demonstrate our capabilities, influencing decision-makers through informed and constructive conversations about product developments, service levels, and strategic planning.
  • Collaboration: Work closely with colleagues across the organization to meet customer needs efficiently and effectively.
  • Industry Expertise and Feedback: Leverage industry expertise and client feedback to improve our insurance proposition and inform product strategy. Collaborate with Client Service, Operations, and Product Teams to create more value for our clients.
  • CRM Management: Maintain an accurate customer database.
  • Data Analysis: Analyse data to identify payment patterns and optimize payment flows, enhancing the overall experience.
  • Discovery Discussions: Lead and support discovery discussions and business cases across our product suite, using feedback to prioritize platform and process improvements.
  • Team Support: Guide and support team members in their learning and development.
  • Business Initiatives: Assist the head of the team with key business initiatives and forums.