Relationship Manager

1 month ago

London, Greater London, United Kingdom Frieze Publishing Ltd. Full time
Job Title: Senior Relationship Manager

Frieze Publishing Ltd. is a leading platform for modern and contemporary art, dedicated to artists, galleries, collectors, and art lovers alike. Our mission is to unite people in our love of the arts, and we're committed to practicing anti-discrimination and promoting diversity, equity, and inclusion in everything we do.

Job Summary:

We're seeking a highly skilled Senior Relationship Manager to play a key role in ensuring the success of our art fairs globally. As a Senior Relationship Manager, you will engage top-level collectors and art advisors, ensure their participation, and enhance their experience at our events.

Key Responsibilities:
  • Work closely with the Head of VIP and Fair Director to build and implement a cultivation strategy for VIPs in the region.
  • Identify opportunities for new in-person and digital initiatives that respond to VIP audience needs.
  • Travel extensively to build relationships with key contacts across the region.
  • Deepen relationships with VIPs, both private collectors and advisors, ensuring they have a dedicated contact and regular engagement.
  • Create detailed reports after each trip or meeting and contribute actively to adding and refining in-depth intel into the database.
Gallery Relationships:
  • Build knowledge of Frieze galleries and their programme, attend gallery openings in the region.
  • Speak to galleries participating in Frieze fairs from the region to gain intel on active institutions and patron groups.
  • Deliver VIP introductions for galleries at the fair and year-round.
Data & Communications:
  • Manage the creation and review of guest lists for specific events and VIP lists for fairs in the region, ensuring liaison with VIP managers across all regions.
  • Work closely with the central VIP and data teams to ensure all Frieze processes are followed, particularly that data is always entered and communicated accurately.
  • Manage personal outreach plan for top collectors, ensuring they receive consistent and regular communications.
  • Share regular updates on attendance pre-fair, coordinate post-fair reports with central VIP and data teams, feed into debrief process, and ensure key improvements are tracked and implemented year on year.

We're looking for a highly skilled and experienced Senior Relationship Manager who can build strong relationships with VIPs, galleries, and collectors. If you have a strong network of existing relationships with collectors and advisors in the Americas, experience of building external and internal relationships, and significant experience at a senior level within a client-facing background in an environment such as a commercial gallery, museum, auction house, or international art event, we'd love to hear from you.

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