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Area Support Manager
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Area Manager
3 months ago
nAbout the job:
nBAT is evolving at pace - truly like no other organisation.nTo achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.
Come be a part of this journeynRole SummarynAs Area Manager you will be responsible for overall performance of your region and the day to day management of a team of 10 field based Territory Managers.nWhat are the key objectives and expectations from this role?nThe Area Manager is the sole Multicategory Sales Area Custodian, owning the full strategy and deployment at area level and serving as the primary role responsible for the quality execution of all trade and brand plans within the designated area, covering vaping, nicotine pouches, and FMC.nThis role is crucial for achieving key business related KPIs such as Share of Market (SOM), volume, distribution levels, and TCI objectives across various trade channels.
The role places a special emphasis on people management and development, performance tracking, area account management, mystery visits to establishments, and 121 and activation management.nMarket Monitoring and AnalysisnConduct daily control of BAT volume, market volume, and New Product Introductions (NPIs) in the area to identify new opportunities or improvement areas.
o Business Development - identify opportunities in the market to be driven at local level or escalated upnWeekly market visits with purpose to identify market insights (Market visits with or without TMs)nArea account management for mini-multiplesnQuality Execution of Brand & Trade ProgramsnDrive and ensure the quality execution of all Brand & Trade programs or activities within the assigned area.nCoordinate the swift implementation of programs, reacting decisively against competitive threats.nB2B - compliance and drive o 121 activation management - in collaboration with B2B and Consumer Experience ensure areas and territories have mapped out, engaged and agreed upon activationsnKPI Monitoring and AssessmentnVisibility drive KPIs - including furniture, backwalls, counter top units or any other solution - focus on resource allocation and overall accountability of area deploymentnMeasure and assess results against Route to Market (RTM) KPIs (SOM, Distribution Levels, Out of Stock, TCP compliance, and Product quality at retail) and Consumer Activation's KPIs (Visibility SOV, Quality of brand activation, and TCI).nGenerate SOM Growth and enhance BAT Brand equity among retailers and consumers.nTeam Leadership and DevelopmentnLead, manage, develop, and coach the team to create a highly motivated and high(1)performing unit that surpasses the competition.nEmphasize on-the-job training and talent pipeline development for the broader organization.nTraining and InductionnEnsure appropriate training and induction for the team in business-relevant areas, including the tobacco industry, product knowledge, competitors, BAT internal systems, and legal restrictions.nResource ManagementnPropose and manage area resources in line with TCI guidelines to maximize return on investment.nEnsure proper resource allocation to support the implementation of projects and activities.nData Integrity and ReportingnEnsure the team reports daily in company systems.nVerify the correctness of data gathered by the area team for accurate feedback to SRM, Trade & Brands teams.nEngagement with Business PartnersnEngage with key business partners to gain high levels of trade support and loyalty.nGenerate innovative solutions for all sales channels in the area.nSupport to Line ManagernSupport the Line Manager (Senior Regional Manager) with relevant information on the team under your responsibility to feed Talent Pipeline meetings.nEnvironmental, Health, and SafetynMonitor environmental, health, and safety standards to ensure compliance and create best practices for employee well-being.nCustomer Route OptimizationnKeep customer routes up to date, consistently optimizing them based on Trade Marketing classification parameters and criteria.nResponsible for both regularly visited customers and other points of sale where cigarettes are sold.nExperience, Skills, Knowledge EssentialnExperience RequirednApproximately 3/4 years of experience in trade marketing / sales at Territory Area Manager/Sales Rep level or Brand/Trade Assistant level in an FMCG company that has incorporated a trade channel and account management approach.nExperience in People Management.nTechnical / Functional / Leadership Skills RequirednMotivating, coaching, and developing people.nDepth Sales and Field experience.nLeadership skills and potential.nSuperior selling skills.nCustomer service orientation.nClear understanding of BAT trade strategies.nCross-market knowledge.nTeamwork and cooperation.nStrategic and analytical thinking.nWE ARE BATnAt BAT, we are committed to our Purpose of creating A Better Tomorrow.
This is what drives our people and our passion for innovation.nSee What Is Possible For You At BAT.nGlobal Top Employer with 53,000 BAT people across more than 180 marketsnBrands sold in over 200 markets, made in 44 factories in 42 countriesnNewly established Tech Hubs building extraordinary capabilities for innovation in 4 strategic locationsnDiversity leader in the Financial Times and International Women's Day Best Practice winnernSeal Award winner - one of 50 most sustainable companiesnBELONGING, ACHIEVING, TOGETHERnCollaboration, diversity, and teamwork underpin everything we do here at BAT.
We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.
Come bring your difference