Current jobs related to Repairs Reporting Coordinator - Peterborough, Peterborough - ACCENT housing

  • Housing Repairs Coordinator

    4 days ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    {"title": "Repairs Service Coordinator", "description": "Role OverviewWe are seeking a skilled Repairs Service Coordinator to join our team at IRIS-Networx Services. As a key member of our customer-focused team, you will provide high standards of customer service to a wide range of customers.Key ResponsibilitiesAssess and process customer contact emails and...

  • Housing Repairs Coordinator

    4 days ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    {"title": "Repairs Service Coordinator", "description": "Role OverviewWe are seeking a skilled Repairs Service Coordinator to join our team at IRIS-Networx Services. As a key member of our customer-focused team, you will provide high standards of customer service to a wide range of customers.Key ResponsibilitiesAssess and process customer contact emails and...

  • Repairs Service Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Job Summary:IRIS-Networx Services is seeking a skilled Repairs Service Coordinator to join our team. As a Repairs Service Coordinator, you will play a critical role in providing exceptional customer service to our clients by actively listening to and understanding their repair needs.Key Responsibilities:Repair Coordination: Utilize your knowledge of housing...

  • Repairs Service Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Job Summary:IRIS-Networx Services is seeking a skilled Repairs Service Coordinator to join our team. As a Repairs Service Coordinator, you will play a critical role in providing exceptional customer service to our clients by actively listening to and understanding their repair needs.Key Responsibilities:Repair Coordination: Utilize your knowledge of housing...

  • Repairs Service Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Job Summary:IRIS-Networx Services is seeking a skilled Repairs Service Coordinator to join our team. As a Repairs Service Coordinator, you will play a critical role in providing exceptional customer service to our clients by actively listening to and understanding their repair needs.Key Responsibilities:Repair Coordination: Assess and process customer repair...

  • Repairs Service Coordinator

    3 weeks ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Job Summary:IRIS-Networx Services is seeking a skilled Repairs Service Coordinator to join our team. As a Repairs Service Coordinator, you will play a critical role in providing exceptional customer service to our clients by actively listening to and understanding their repair needs.Key Responsibilities:Repair Coordination: Assess and process customer repair...

  • Repairs Service Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Job Summary:IRIS-Networx Services is seeking a skilled Repairs Service Coordinator to join our team. As a key member of our housing repair team, you will be responsible for providing exceptional customer service to our clients, ensuring that repairs are carried out efficiently and effectively.Key Responsibilities:Customer Service: Respond to customer...

  • Repairs Service Coordinator

    2 weeks ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Job Summary:IRIS-Networx Services is seeking a skilled Repairs Service Coordinator to join our team. As a key member of our housing repair team, you will be responsible for providing exceptional customer service to our clients, ensuring that repairs are carried out efficiently and effectively.Key Responsibilities:Customer Service: Respond to customer...

  • Senior Repairs Performance Advisor

    3 days ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Senior Repairs Performance AdvisorIRIS-Networx Services is seeking a highly skilled Senior Repairs Performance Advisor to join their team. As a key member of the Repairs Service, you will play a crucial role in driving resident satisfaction and ensuring the delivery of high-quality repairs services.Key Responsibilities:Monitor and analyze repairs performance...

  • Senior Repairs Performance Advisor

    4 days ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Senior Repairs Performance AdvisorIRIS-Networx Services is seeking a highly skilled Senior Repairs Performance Advisor to join their team. As a key member of the Repairs Service, you will play a crucial role in driving resident satisfaction and ensuring the delivery of high-quality repairs services.Key Responsibilities:Monitor and analyze repairs performance...

  • Senior Repairs Performance Advisor

    1 week ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Senior Repairs Performance AdvisorIRIS-Networx Services is seeking a highly skilled Senior Repairs Performance Advisor to join their team. As a key member of the Repairs Service, you will play a crucial role in driving resident satisfaction and ensuring the delivery of high-quality repair services.Key Responsibilities:Monitor and analyze repair performance...

  • Senior Repairs Performance Advisor

    7 days ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Senior Repairs Performance AdvisorIRIS-Networx Services is seeking a highly skilled Senior Repairs Performance Advisor to join their team. As a key member of the Repairs Service, you will play a crucial role in driving resident satisfaction and ensuring the delivery of high-quality repair services.Key Responsibilities:Monitor and analyze repair performance...

  • Senior Repairs Performance Advisor

    6 days ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Senior Repairs Performance AdvisorIRIS-Networx Services is seeking a highly skilled Senior Repairs Performance Advisor to join their team. As a key member of the Repairs Service, you will play a crucial role in driving resident satisfaction and ensuring the delivery of high-quality repairs services.Key Responsibilities:Monitor and analyze repairs performance...

  • Senior Repairs Performance Advisor

    6 days ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Senior Repairs Performance AdvisorIRIS-Networx Services is seeking a highly skilled Senior Repairs Performance Advisor to join their team. As a key member of the Repairs Service, you will play a crucial role in driving resident satisfaction and ensuring the delivery of high-quality repairs services.Key Responsibilities:Monitor and analyze repairs performance...

  • Senior Repairs Performance Advisor

    3 days ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Senior Repairs Performance AdvisorIRIS-Networx Services is seeking a highly skilled Senior Repairs Performance Advisor to join their team. As a key member of the Repairs Service, you will play a crucial role in driving resident satisfaction and ensuring the delivery of high-quality repairs services.Key Responsibilities:Monitor and analyze repairs performance...

  • Senior Repairs Performance Advisor

    3 days ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Senior Repairs Performance AdvisorIRIS-Networx Services is seeking a highly skilled Senior Repairs Performance Advisor to join their team. As a key member of the Repairs Service, you will play a crucial role in driving resident satisfaction and ensuring the delivery of high-quality repairs services.Key Responsibilities:Monitor and analyze repairs performance...

  • Senior Repairs Performance Advisor

    1 day ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Senior Repairs Performance AdvisorIRIS-Networx Services is seeking a highly skilled Senior Repairs Performance Advisor to join their team. As a key member of the Repairs Service, you will play a crucial role in driving resident satisfaction and ensuring the delivery of high-quality repairs services.Key Responsibilities:Monitor and analyze repairs performance...

  • Senior Repairs Performance Advisor

    1 day ago

    Peterborough, Peterborough, United Kingdom IRIS- Networx Services Full time

    Senior Repairs Performance AdvisorIRIS-Networx Services is seeking a highly skilled Senior Repairs Performance Advisor to join their team. As a key member of the Repairs Service, you will play a crucial role in driving resident satisfaction and ensuring the delivery of high-quality repairs services.Key Responsibilities:Monitor and analyze repairs performance...

  • Vehicle Repair Expert

    3 weeks ago

    Peterborough, Peterborough, United Kingdom Repair and Maintenance Plans Ltd (RAMP) Full time

    Job Title: Technical Advisor (Automotive Claims)Benefits: 23 days holiday + Bank Holidays, Bonus scheme, Monday to Friday 9am-5pm (no weekends), Work from home, Associate Assistance Programme, Life Insurance Benefit, Discount rates for servicing, MOTs and parts, Discounts on selected vehicles sales, Flexi-lease affinity scheme, Discounted service, parts and...

  • Senior Repairs Performance Specialist

    3 days ago

    Peterborough, Peterborough, United Kingdom Net-Worx (2001) Limited Full time

    Job OverviewWe are seeking a highly skilled Senior Repairs Performance Advisor to join our Repairs Service team at Net-Worx (2001) Limited.Key ResponsibilitiesProvide key information about the performance of the Repairs Service to the organisation.Develop and implement strategies to improve service performance and efficiency.Collaborate with cross-functional...

Repairs Reporting Coordinator

3 months ago

Peterborough, Peterborough, United Kingdom ACCENT housing Full time

Who are Accent?


We own almost 20,400 houses across the North, East and South of the country and they are homes to over 41,000 of our customers.

We're not just a housing association, we actually exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable - our customers always come first. They are always at the very heart of our business, and we demonstrate this through our values.

About the Role and Person

  • 35 hours per week


 Permanent
  • Experience Working within Housing Sector
  • Understanding of Repairs
  • Excellent Microsoft Excel Skills
  • Ability to Deliver on DeadlinesWe have an exciting opportunity for a Repairs Reporting Coordinator to join our growing Property Services team Your core role and focus is to ensure budgetary control processes are in place for all work streams and all associated systems reconcile. Your role will undertake critical analysis of spend patterns and provide this insight to internal customers to manage service delivery. We want our people and our customers to be proud of the homes we provide and you have a key part to play in this.
Whilst we have key responsibilities and these can be found in the job description, there are certain things we will need from you:

  • Excellent budgetary control and account management skills
  • Proven work experience as an analyst officer or similar role
  • Proven experience in a repairs contract management environment
  • Advanced skills in the use of Microsoft Office, especially Excel
  • Ability to understand, integrate and manipulate data and present accurate information, clearly and concisely in reports or dashboards
  • Exceptional communicational, organisational and prioritisation skills at all levels
  • Ability to work with teams across the business, in helping teams to understand and interpret critical information for use in decision making and service delivery
  • Understanding of payment processes and ability to assist contractors with invoicing management.
  • Ability to reconcile orders against invoices received and challenge any discrepancies
  • Skills to carry out regular audit checks throughout the department on all transactions undertaken within the data base
  • Excellent level of accounting principles knowledge / understanding
  • Knowledge of housing management systems

The added extras:

  • You'll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring your colleagues along for the experience.

Location
You'll be required to live in commutable distance from our Peterborough office. This is a Hybrid Role, 3 days based in office.


When working from home we'll provide you with the equipment and software that you'll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.


Salary


The spot salary for this post is £27,844 per annum for applicants who fully meet the requirements of the post.

Applicants, who do not meet all of the requirements of the post, will start 5% or 10% below the spot salary.


What will you get from us?
In addition to a competitive salary and agile working, we also have a focus on employees' development.

We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.


You'll also receive:

  • 28 days paid holiday (prorata) per year (excluding bank holidays) rising by 1 day per year up to a maximum of one working week
  • Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion)
  • Employee Assistance Programme
  • A choice of salary based contributory pension schemes, each offering life assurance cover.
  • Auto enrolment employer and employee contribution 4%
  • Pension scheme employer contribution 18.9%, employee contribution 7.5%
Please click here for a full job description.