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Assistant Technical Account Manager
4 months ago
Alexander Steele are delighted to continue working exclusively with a global food manufacturer on an exciting role Our client is looking for a Assistant Technical Account Manager to join their team in Leicestershire.
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
On offer:
A salary of £32,000 to £34,000 depending on experience
Enhanced pension
33 days holiday inclusive of bank holidays
Working Monday to Friday with 2 days a week WFH
Excellent career development opportunities
The role:
Reporting to the Head of Technical, the Assistant Technical Account Managerwill support the Technical Account Manager in managing all technical aspects of large customer accounts and will have sole responsibility of a specific customer account as agreed with the Technical Director.
Product specifications:
Creating, maintaining and updating all customer specs accurately.
Customer complaints:
Acknowledgement and recording of customer complaints, informing the necessary departments of the complaints, Agree up action to be taken in conjunction with TAM, Respond to customer in agreed time-scales, produce complaints report for meetings.
Customer interaction:
Work with TAM and colleagues to ensure customers are replied to on matters such as label approvals, specification information, completion of questionnaires and general queries
Audits / Customer visits:
Support TAM with audits, customer visits and provide audit reports
Analysis and Testing:
Prepare samples and sent to laboratories
Administration and database:
Maintain product information database and ensure databases are updated in a timely manner
The candidate essentials:
Have a degree in food or the equivalent in experience working within food manufacturing
Experience dealing with UK Retailers or food service is desirable
Experience working with specifications
Good interpersonal skills dealing professionally with contacts both within and outside of the company
Ability to work on own initiative
Computer literate (Microsoft word, excel and PowerPoint)
If you feel that this is the role for you please apply with an up to date CV
For more information please do not hesitate to contact Tracey on / or email