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Administration Assistant

3 months ago

Birmingham, Birmingham, United Kingdom Digby Morgan Full time
summary
- _ birmingham, west midlands_
- _ £ £12.00 per hour_
- _ temp to perm_- specialism
- customer services- sub specialism
- customer service- reference number

  • ZK290 job details
Overview

  • Location: Birmingham Central
  • Salary: £12 per hour
  • Job title: Administration Associate
  • Job Type: Temporary ongoing or FTC


We are delighted to be working in partnership with A world leader in gases, technologies and services for Industry and Health.

The Birmingham team is looking to expand its administration department, due to increased workload the team is looking for ongoing support with the business day to day administrative tasks.



  • Facilitating reliable execution of transversal business processes in a Customer
Services Back Office type environment- Ensuring business process performance (e.g. accuracy, speed of execution, output

quality etc.) is within acceptable parameters- Support the Invoicing Team with all aspects of customer services, creating ,

downloading and outsourcing customer invoices- Dealing with customer requests relating to Purchase orders

  • Dealing with customer requests relating to copy invoices
  • Timely and accurate creation of customer accounts into ERP system
  • Timely and accurate amendments to customer accounts in ERP system
  • Monitoring multiple Customer Services inboxes resulting in a wide range of queries
  • Executing Back Office Customer Service Administration tasks to a target driven
environment
  • ESSENTIAL KNOWLEDGE AND KNOW-HOW SPECIFIC TO THE JOB
  • Confident and clear communication skills
  • Logical problem solving ability
  • Ability to work under pressure in target driven environment
DESIRABLE KNOWLEDGE AND KNOW-HOW SPECIFIC TO THE JOB- Experience of working with ERP SAP

show more

Overview

  • Location: Birmingham Central
  • Salary: £12 per hour
  • Job title: Administration Associate
  • Job Type: Temporary ongoing or FTC


We are delighted to be working in partnership with A world leader in gases, technologies and services for Industry and Health.

The Birmingham team is looking to expand its administration department, due to increased workload the team is looking for ongoing support with the business day to day administrative tasks.


  • Facilitating reliable execution of transversal business processes in a Customer
Services Back Office type environment- Ensuring business process performance (e.g. accuracy, speed of execution, output

quality etc.) is within acceptable parameters- Support the Invoicing Team with all aspects of customer services, creating ,

downloading and outsourcing customer invoices- Dealing with customer requests relating to Purchase orders

  • Dealing with customer requests relating to copy invoices
  • Timely and accurate creation of customer accounts into ERP system
  • Timely and accurate amendments to customer accounts in ERP system


  • Monitoring multiple Customer Services inboxes resulting in a wide range of queries
  • Executing Back Office Customer Service Administration tasks to a target driven
environment

  • ESSENTIAL KNOWLEDGE AND KNOW-HOW SPECIFIC TO THE JOB
  • Confident and clear communication skills
  • Logical problem solving ability
  • Ability to work under pressure in target driven environment
DESIRABLE KNOWLEDGE AND KNOW-HOW SPECIFIC TO THE JOB- Experience of working with ERP SAP

show more