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Administrative Assistant

2 months ago

Birmingham, Birmingham, United Kingdom Pertemps Birmingham Industrial Full time
Administrative Role

We are seeking an experienced and skilled Administrator to join our team at Pertemps Birmingham Industrial. As an Administrator, you will provide critical administrative support to our specialist jewellery teams, client services, and other internal departments.

Key Responsibilities:
  • Receive, unpack, and organise deliveries.
  • Coordinate collections and deliveries with specialist contractors.
  • Communicate with external partners for repairs, reports, authentication, etc.
  • Manage inventory in the office and in transit, including vault organisation.
  • Prepare customer documents, such as receipts and collection dockets.
  • Assist with item viewings and respond to customer inquiries.
  • Handle customer collections and shipment of goods.
  • Answer incoming calls and emails from customers and clients.
  • Assist with reception duties, logistics coordination, and schedule management.
  • Create rotas for valuations.
  • Participate in events.
  • Provide support to other departments as needed, including on Auction Days.
Requirements:
  • Experience in a fast-paced environment.
  • Experience in jewellery is beneficial but not essential.
Benefits:
  • 21 days holiday plus bank holidays.
  • Annual salary review.
  • Discretionary bonus.
  • Free car park permit after six months of service.