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User Researcher
3 months ago
6 months initially
- 2 days pw in Edinburgh and remote working
What we need from you:
- Experience working closely with design and product teams to identify and prioritise customer problems and ask the right research questions
- Solid understanding and experience of the design thinking process
- Ability to create research roadmaps to keep the team on track, helping set both short term and strategic direction
- Strong qualitative research expertise using a variety of techniques such as indepth interviews, usability testing (moderated and unmoderated), concept testing, focus groups etc.
- Substantial experience in conducting both strategic and tactical research studies from ground up
- Experience combining qualitative and quantitative methods
- Willingness to share your expertise and learn from others
- Ethnographic experience (such as contextual enquiry or diary studies)