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Digital Experience Strategist

2 months ago


Edinburgh, Edinburgh, United Kingdom User Vision Full time

User Vision is a leading human-centred design consultancy, dedicated to delivering high-quality user research, service design, and accessibility services to our clients.

We help our clients create exceptional user experiences that drive business growth and customer satisfaction.

Our team thrives on collaboration, innovation, and a passion for understanding what makes people tick, using these insights to enhance user experiences and drive business success.

We partner with a diverse range of high-profile clients across various industries, assisting them in building empathy with their customers and developing products and services that are useful, usable, accessible, and engaging.

We are seeking a Senior UX Researcher to join our team at User Vision.

This exciting research-focused role, reporting into our Director of Consulting, is focused on leading teams in delivering rich insight for our clients and using it to shape incredible experiences.

Your responsibilities will include:

  • Leading client projects, often as the lead researcher, to deliver high-quality user research and insights
  • Fostering client relationships to uncover new opportunities for collaboration and growth
  • Mentoring junior researchers on the team, and, depending on your experience, taking on line management responsibilities
  • Collaborating with cross-functional teams to develop and implement user-centered design solutions

We are looking for a highly skilled and experienced UX Researcher who can bring a deep understanding of user behavior and needs to our team. The ideal candidate will have:

  • 5+ years of experience in UX research, preferably in an agency or consultancy setting
  • Strong consultancy skills, with the ability to provide clear and actionable insights to clients
  • A proven ability to work to tight deadlines and handle multiple projects effectively, working well with others in a team or individually
  • Capability to bring UX professionals and clients together into effective multi-disciplinary teams
  • A commitment to continued personal and professional development
  • Ability and willingness to work from our Edinburgh office (hybrid) and travel to client offices around the world as required

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced UX Researcher looking for a new challenge, we encourage you to apply.