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Housing Customer Services
3 months ago
Taunton
Job Description:
- Focuses on providing business support service within the housing sector while adhering to specialist and statutory regulations.
- Offers administrative assistance to a team of case managers responsible for supporting approximately 900 council housing tenants in Taunton and Wellington, Somerset.
- Supports meetings, panels, and other relevant activities following specified procedures and standards.
- Serves as the primary point of contact for Council Housing Management inquiries via various channels like in-person, phone, email, and social media.
- Offers guidance on Housing tenancy and income-related services.
- Delivers professional advice and support to clients, managers, and industry professionals.
