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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Advisor to join our team at Jobseekers Recruitment Services. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service to our clients, primarily through answering incoming calls and responding to customer inquiries.
Key Responsibilities- Take incoming calls and respond empathetically to customer inquiries.
- Navigate and understand our client\u2019s website and promote it to customers.
- Communicate clearly and accurately with customers, providing information and signposting to approved services.
- Accurately record information and update the system.
- Desire to work in a team that is passionate about customer service delivery.
- Excellent attention to detail and ability to manage time and prioritize correctly.
- A minimum of 5 GCSEs at grade C/Level 5 or above, including Maths and English.
- A positive attitude and focused on improving service standards and customer outcomes.
We offer a competitive salary, starting at GBP24,912 rising to GBP26,088 (after probation), as well as a range of benefits including car parking on site, subsidised canteen, charity days, flexible holiday entitlement, comprehensive induction, commitment to ongoing training, pension, private health insurance, life insurance, cycle to work scheme, and others.
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