Customer Service Representative

4 weeks ago


Taunton, Somerset, United Kingdom Tesco Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge, ensuring customers receive accurate information and advice.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
  • Participate in seasonal, community, and charity events, enhancing the customer experience and promoting Tesco's values.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to excel in your role.
  • A range of benefits, including holiday pay, flexible working, and access to exclusive discounts and rewards.
  • Opportunities for career progression and professional development, helping you achieve your goals.

Requirements

  • A passion for delivering exceptional customer service and a commitment to excellence.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • A flexible and adaptable approach, with a willingness to work varied shifts and contribute to a dynamic team environment.

Why Join Us?

Tesco is a leading retailer, committed to providing a positive and inclusive work environment. As a Customer Service Representative, you will have the opportunity to make a real difference in the lives of our customers, while developing your skills and career.



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