Customer Service Representative

4 weeks ago


Taunton, Somerset, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and passionate individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that our customers have a great shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and rewards.
  • The opportunity to work in a dynamic and supportive team environment, with opportunities for career progression and development.

Requirements

  • A passion for delivering exceptional customer service and a commitment to ensuring customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet the demands of a fast-paced retail environment.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter outlining your experience and qualifications.



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