Customer Service Advisor

3 weeks ago


Taunton, United Kingdom Wellington Nissan Full time

A great opportunity to join the Wellington Nissan team. A Multi Award Winning business.

We are looking for a Service Advisor to work within the service department.

**Required skills**
- Ability to work well within the service team
- Maximise service department profitability
- Excellent communication and strong customer service skills
- Maintain positive relationships with customers to ensure excellent customer retention
- Excellent organisation and the ability to work well within deadlines
- Communicate well with the workshop to ensure that vehicles will be ready on time
- Ability to upsell retention products and additional work

**Experience**:

- Experience in using Keyloop is advantageous
- Strong communication and customer service skills are key

**Benefits**:
Family owned business with long serving management team

Christmas and birthday gifts

Loyalty reward - 5 years of service entitles the team member to 1 month off fully paid or 1 months additional pay

Discounts on new cars, parts and servicing for you and your family

One free MOT a year

Training in house and at the Nissan Academy

24 days annual leave plus bank holidays

working hours, Monday - Friday, 8am - 6pm with alternate Saturday mornings, 8.00am - 13.00pm

**Salary**: £25k per year plus and individual bonus scheme OTE 32k +

**Benefits**:

- Company pension
- Employee discount
- Referral programme
- Team events fully paid - Go karting / Sporting events / Paintballing

Supplemental pay types:

- Bonus scheme
- Commission pay

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Referral programme

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Commission pay
- Loyalty bonus
- Performance bonus

Ability to commute/relocate:

- Taunton, Somerset: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service (preferred)

Work Location: In person



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