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Customer Services Advisor

4 months ago

Taunton, United Kingdom Nuffield Health Full time

Customer Services Advisor (Maternity Cover)

Taunton Hospital | Sales and Business Development | Fixed Term | Full Time

Up to £23,419.50 per annum depending on experience

37.5 hours per week


Our Enquiries Department currently have an opportunity for a Customer Services Advisor. Continue your journey with us whilst we'll support you to be your best.

As a Customer Services Advisor, you will:

  • Communicate face to face and via telephone to assist patients with their enquiries providing a friendly and efficient service.

  • Use Salesforce CRM to manage patient enquiries.

  • Use electronic patient record system to make appointment bookings and amendments.

  • Support events within the local community.

As a Customer Services Advisor, you will have:

  • be confident.

  • Customer-focused.

  • A good communicator.

  • Have good GDPR understanding.

  • Good IT skills.


12 months secondment.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Nuffield Health Taunton Hospital.

Nuffield Health Taunton Hospital is one of the leading providers of private healthcare in the South West. We've built a reputation for clinical excellence and outstanding patient care over the last 40 years. We are constantly investing in our modern hospital. With three new state of the art Ultra Clean Air operating theatres and an endoscopy suite we are proud of the wide range of surgical services and treatments available. The hospital has 41 private en-suite bedrooms split over 2 wards and 11 consulting rooms within our Outpatients Department. Our areas of specialty include orthopedics and spinal surgery, ophthalmology, dermatology, bariatric treatments and diagnostic imaging. Our most recent CQC inspection was undertaken in July 2016 and we were enormously proud to be rated overall as Good, with Outstanding for Well Led.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.