Sheltered Housing Advisor

5 months ago

Taunton, United Kingdom Magna Housing Limited Full time

**Sheltered Housing Advisor**
- ** £25,576.00 per annum plus allowances.**:

- 37 Hours per week (Mon - Fri)
- Home based with regular travel across West Somerset and surrounding areas.
- Fixed Term Contract - 9 Months (Contract Extension may be possible)

At Magna, our vision is to create great homes together. Magna have ambitious plans and we are seeking creative, aspirational, and talented people to work with us

**The role**:
As a Sheltered Housing Advisor, you will be responsible for the day to day running of a selection of sheltered housing schemes (sheltered housing for older persons or those with a support need). You will ensure that our customers’ wellbeing is at the heart of everything we do.

**What you take care of**:

- You will undertake weekly and monthly contact with all sheltered customers alongside monthly testing of all scheme and customer equipment.
- Provide signposting/referral services where necessary, both internally and externally.
- Arrange and managing scheme meetings and communal activities, including property viewings for new customers.
- On occasion you will be required to travel to other Magna sites across Somerset to provide cover for other colleagues when necessary.
- Be responsible for managing all aspects of scheme management, compliance, and associated administration. Necessary IT equipment and a working from home allowance will be provided to support this. A full Job Profile is attached to this advert.

**What you need to be successful**:

- Experience of working in supported housing, with older / vulnerable people or within a similar environment.
- Knowledge of safeguarding and equality and diversity.
- To be customer focused, with a desire to exceed customer expectations and deliver high levels of customer service at all times, whilst adhering to regulations and Magna Values.
- To be highly competent in maintaining accurate records with an excellent level of ICT skills. You must be capable in learning new systems quickly and with ease.
- An ability to communicate effectively both written and verbally, and experience of maintaining client confidentiality is essential.
- A full driving licence, with use of a vehicle with relevant business insurance.

**Applicants with transferrable skills are encouraged to apply.**

Magna Benefits:
We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers.

**We offer**:

- 25 days holiday (rising to 30 days after 5 years’ service)
- Pension matched up to 8%.
- Employee assistance & health care cash plan
- Learning and development
- Discounts on entertainment, high street shops and grocery shopping
- Wellbeing portal
- Colleague Voice

Our full range of Magna benefits can be viewed on our company website, under each vacancy.

For an informal discussion about this post, please contact Lee Lewis at lee.

We’re Magna Housing, a customer-centred housing association, mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers, and our colleagues, and we work hard to deliver this year on year.

Our vision of “Creating Great Homes Together” is fundamental to the work we do and we have ambitious plans to be “beyond the best” over the next ten years.

Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey - one that requires agility in how the business develops over the next decade, and different, innovative ways of working as we explore new territory.

Inclusion is important to us here at Magna, and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We won’t achieve our vision, mission or strategy without being inclusive. It is the foundation of how we work, our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant.

Our successes come through an appreciation of difference - different perspectives, experiences, thoughts, actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right, first time, and offer the right homes in the right place for our customers.

For further information about Magna, please visit our website by clicking **here**.

**#teammagna

  • Service Advisor

    4 weeks ago

    Taunton, United Kingdom CV-Library Full time

    Service Advisor Volume Main Dealership Group £28,000 Basic salary £35,000 OTE Monday to Friday 8AM - 6PM Alternate Saturday Mornings 22 days holiday+ Bank Holidays (rises with time served)We are currently advertising on behalf of an Automotive Volume Main Dealership who are currently recruiting for a Service Advisor to assist in their busy...

  • Service Advisor

    4 weeks ago

    Taunton, Somerset, United Kingdom Perfect Placement Full time

    Service Advisor Job DescriptionWe are currently recruiting for a Service Advisor to assist in our busy Service Department in the Taunton area. Our client is seeking a high-performing Service Advisor who can provide excellent customer service.Key Responsibilities:Professionally communicate with customers about service and repair work required on their...

  • Service Advisor Role

    3 weeks ago

    Taunton, Somerset, United Kingdom Perfect Placement Uk Ltd Full time

    We are currently recruiting for a Service Advisor to assist in our busy Service Department in the Taunton area. Our Automotive Volume Main Dealership Client is seeking a high-performing Service Advisor who can provide exceptional customer service.Key ResponsibilitiesThe ideal candidate will have a working experience within a Service Advisor role and the...

  • Customer Service Advisor

    5 months ago

    Taunton, United Kingdom Connells Group Full time

    We’re looking for a **Customer Service Advisor** to support our fantastic **Lettings** team in **Taunton**. As our **Customer Service Advisor** you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to progress into a **Lettings...

  • Mortgage Advisor Position

    4 weeks ago

    Taunton, Somerset, United Kingdom Flat Fee Recruiter Careers Full time

    About the RoleWe are seeking a skilled Mortgage Advisor to join our team at Flat Fee Recruiter Careers. As a Mortgage Advisor, you will be responsible for guiding clients through the mortgage process, providing expert advice, and ensuring they get the best deals possible.Key Responsibilities:Build and maintain relationships with new build introducersAssess...

  • Automotive Service Advisor

    4 weeks ago

    Taunton, Somerset, United Kingdom Perfect Placement Full time

    Service Advisor OpportunityWe are seeking a highly skilled Service Advisor to join our team at a busy Automotive Volume Franchised Main Dealership in the Taunton area.The ideal candidate will have a strong background in customer service and be able to communicate effectively with customers about service and repair work required on their vehicle.Key...

  • Insurance Advisor

    5 months ago

    Taunton, United Kingdom Job to Career Full time

    Taunton, Insurance Advisor basic salary £22k - £35k per annum dependent on experience I'm working with a large UK Insurance business who are looking for a number of professional, ambitious, career minded individuals to join their growing team across Personal Lines, Sales and Client Services. The company has an exciting growth plan meaning that prospects...

  • Insurance Advisor

    6 months ago

    Taunton, United Kingdom Job to Career Full time

    Taunton, Insurance Advisor basic salary £21k - £25k per annum I'm working with a large UK Insurance business who are looking for a number of professional, ambitious, career minded individuals to join their growing team across Personal Lines, Sales and Client Services. The company has an exciting growth plan meaning that prospects for career progression...

  • Insurance Advisor

    6 months ago

    Taunton, United Kingdom Job to Career Full time

    Taunton, Insurance Advisor basic salary £21k - £25k per annum I'm working with a large UK Insurance business who are looking for a number of professional, ambitious, career minded individuals to join their growing team across Personal Lines, Sales and Client Services. The company has an exciting growth plan meaning that prospects for career progression...

  • Service Advisor

    5 months ago

    Taunton, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location: Taunton Audi** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: £27170 to £28256 OTE up to £33000 Uncapped** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well...

  • Aftersales Advisor

    5 months ago

    Taunton, United Kingdom Eden Motor Group Full time

    If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are...

  • Service Advisor

    5 months ago

    Taunton, United Kingdom Marshall Motor Group Full time

    **Service Advisor - Audi - Taunton**: Job description **Customer Service Advisor** **Location: Audi Taunton** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: Competitive Basic Salary Including an uncapped OTE** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support,...

  • Patient Services Advisor

    5 months ago

    Taunton, United Kingdom Symphony Healthcare Services Full time

    Job summary Lister House Surgery has an exciting opportunity for a highly motivated and flexible individual to join the practice as a Patient Services Advisor on a permanent basis. There are two posts available; **Vacancy 1= 20.25 hours per week** **Monday - 9:00-6:30 (1 hour lunch)= 8 hours** **Wednesday - 14:00-18:00= 4 hours** **Friday - 08:15-17:30...

  • Customer Service Advisor

    5 months ago

    Taunton, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location: Taunton Audi** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: £27000 to £28256 plus OTE £34000 Uncapped** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well...

  • Customer Service Advisor

    5 months ago

    Taunton, United Kingdom Jewson Full time

    This role is working with Jewson part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow. Our ambitious **Jewson** team in **Taunton** are looking for an enthusiastic and dedicated...

  • Service Advisor

    5 months ago

    Taunton, United Kingdom Marshall Motor Group Full time

    **Service Advisor (Maternity Cover) - Audi - Taunton**: Job description **Customer Service Advisor** (Maternity Cover) **Location: Audi Taunton** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: up to £30000 Basic plus OTE** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme,...

  • Human Resources Advisor

    6 months ago

    Taunton, United Kingdom Corza Medical Full time

    **Vacancy Name** - Human Resources Advisor **Location of Work** - Taunton, United Kingdom **Employment Type** - Full Time Employee **Our mission** At Corza Medical, our mission is to champion surgical providers with remarkable service and exceptional products that save time, money, and effort. We are a passionate team guided by our core belief that you...

  • Client Care Advisor

    5 months ago

    Taunton, United Kingdom Vets4Pets Taunton Full time

    **Client Care Advisor - Part time** **Vets4Pets Taunton** - If you enjoy providing great service and working in a team, we have just the opportunity for you at Vets4Pets Taunton._ **What your typical day will look like** Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between...

  • Client Care Advisor

    5 months ago

    Taunton, United Kingdom Vets4Pets Taunton Full time

    **Client Care Advisor - Part time** **Vets4Pets Taunton** - If you enjoy providing great service and working in a team, we have just the opportunity for you at Vets4Pets Taunton._ **What your typical day will look like** Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between...

  • Client Care Advisor

    5 months ago

    Taunton, United Kingdom Vets4Pets Taunton Full time

    **Client Care Advisor - Part time** **Vets4Pets Taunton** - If you enjoy providing great service and working in a team, we have just the opportunity for you at Vets4Pets Taunton._ **What your typical day will look like** Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between...