Sheltered Housing Advisor

7 months ago

Taunton, United Kingdom Magna Housing Limited Full time

**Sheltered Housing Advisor**
- ** £25,576.00 per annum plus allowances.**:

- 37 Hours per week (Mon - Fri)
- Home based with regular travel across West Somerset and surrounding areas.
- Fixed Term Contract - 9 Months (Contract Extension may be possible)

At Magna, our vision is to create great homes together. Magna have ambitious plans and we are seeking creative, aspirational, and talented people to work with us

**The role**:
As a Sheltered Housing Advisor, you will be responsible for the day to day running of a selection of sheltered housing schemes (sheltered housing for older persons or those with a support need). You will ensure that our customers’ wellbeing is at the heart of everything we do.

**What you take care of**:

- You will undertake weekly and monthly contact with all sheltered customers alongside monthly testing of all scheme and customer equipment.
- Provide signposting/referral services where necessary, both internally and externally.
- Arrange and managing scheme meetings and communal activities, including property viewings for new customers.
- On occasion you will be required to travel to other Magna sites across Somerset to provide cover for other colleagues when necessary.
- Be responsible for managing all aspects of scheme management, compliance, and associated administration. Necessary IT equipment and a working from home allowance will be provided to support this. A full Job Profile is attached to this advert.

**What you need to be successful**:

- Experience of working in supported housing, with older / vulnerable people or within a similar environment.
- Knowledge of safeguarding and equality and diversity.
- To be customer focused, with a desire to exceed customer expectations and deliver high levels of customer service at all times, whilst adhering to regulations and Magna Values.
- To be highly competent in maintaining accurate records with an excellent level of ICT skills. You must be capable in learning new systems quickly and with ease.
- An ability to communicate effectively both written and verbally, and experience of maintaining client confidentiality is essential.
- A full driving licence, with use of a vehicle with relevant business insurance.

**Applicants with transferrable skills are encouraged to apply.**

Magna Benefits:
We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers.

**We offer**:

- 25 days holiday (rising to 30 days after 5 years’ service)
- Pension matched up to 8%.
- Employee assistance & health care cash plan
- Learning and development
- Discounts on entertainment, high street shops and grocery shopping
- Wellbeing portal
- Colleague Voice

Our full range of Magna benefits can be viewed on our company website, under each vacancy.

For an informal discussion about this post, please contact Lee Lewis at lee.

We’re Magna Housing, a customer-centred housing association, mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers, and our colleagues, and we work hard to deliver this year on year.

Our vision of “Creating Great Homes Together” is fundamental to the work we do and we have ambitious plans to be “beyond the best” over the next ten years.

Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey - one that requires agility in how the business develops over the next decade, and different, innovative ways of working as we explore new territory.

Inclusion is important to us here at Magna, and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We won’t achieve our vision, mission or strategy without being inclusive. It is the foundation of how we work, our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant.

Our successes come through an appreciation of difference - different perspectives, experiences, thoughts, actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right, first time, and offer the right homes in the right place for our customers.

For further information about Magna, please visit our website by clicking **here**.

**#teammagna

  • Social Housing Tenancy Advisor

    2 weeks ago

    Taunton, Somerset, United Kingdom Service Care Solutions Full time

    Social Housing Tenancy AdvisorWe are seeking an experienced Social Housing Tenancy Advisor to join our team and provide expert support to vulnerable individuals with their housing-related needs.**Key Responsibilities:**Provide comprehensive support to tenants, ensuring their tenancies are sustained.Manage complex tenancy issues, addressing various...

  • Housing Advisor

    5 days ago

    Taunton, Somerset, United Kingdom 5 Star Recruitment Full time

    Job Summary5 Star Recruitment is seeking a skilled Housing Advisor to join our team. As a key member of our staff, you will provide advice and guidance to individuals who are homeless or at risk of homelessness, helping them navigate their housing options and secure long-term solutions.About the RoleThis is a dynamic opportunity for an experienced...

  • Housing Case Manager for Tenancies

    4 weeks ago

    Taunton, Somerset, United Kingdom 5 Star Recruitment Full time

    Job Description:As a Housing Case Manager for Tenancies, you will be responsible for managing a portfolio of tenancies and providing support to vulnerable customers.About the Role:We are seeking an experienced and compassionate individual to join our team as a Housing Case Manager for Tenancies. The successful candidate will have excellent communication...

  • Tenancy and Estates Advisor

    1 week ago

    Taunton, United Kingdom Service Care Solutions Full time

    SERVICE CARE SOLUTIONS is currently recruiting for a Tenancy and Estates Advisor to support and sustain tenancies while addressing a range of housing-related enquiries and challenges. As a key member of our team, you will provide comprehensive support to vulnerable individuals, ensuring their tenancies are maintained.About the JobAs a Tenancy and Estates...

  • Social Housing Advisor

    2 weeks ago

    Taunton, Somerset, United Kingdom Service Care Solutions Ltd Full time

    Job OverviewWe are seeking an experienced housing professional to join our team as a Tenancy and Estates Case Manager.Main Duties:Provide excellent customer service, handling all housing-related enquiries from initial tenancy advice to managing complex cases.Manage the administration and maintenance of social housing tenancies, ensuring adherence to housing...

  • Front of House Service Advisor

    4 weeks ago

    Taunton, Somerset, United Kingdom Blue Arrow - Southampton Full time £12

    About the RoleWe are currently recruiting for a skilled Front of House Customer Service Advisor to join our team at our catering site in Taunton. This is a permanent role offering a competitive salary of £72 per hour and the opportunity to develop your skills and knowledge within a dynamic and supportive team environment.Key Requirements* 2+ years of...

  • Service Advisor

    2 weeks ago

    Taunton, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Service Advisor/ Upseller Specialist required in Taunton** - Basic Salary: £23,000 - £25,000 (DoE) - OTE: £38,000 - Working Hours: Monday to Friday 8.00 - 18.00 - 1 in 6 Saturdays 8.00 - 13.00 Our client a Premium brand dealership based in Taunton are looking for a customer focused individual to join their successful service department. **What is the...

  • Customer Service Advisor

    7 months ago

    Taunton, United Kingdom Connells Group Full time

    We’re looking for a **Customer Service Advisor** to support our fantastic **Lettings** team in **Taunton**. As our **Customer Service Advisor** you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to progress into a **Lettings...

  • Temporary Accommodation Advisor

    4 weeks ago

    Taunton, Somerset, United Kingdom Essential Employment Full time

    Job Overview: We are looking for a talented Temporary Accommodation Advisor to join our team at Essential Employment. In this exciting role, you will work closely with applicants to explore their housing options and find suitable accommodation.About the Role:This is a temporary position that requires the successful candidate to provide advice, information,...

  • Insurance Advisor

    7 months ago

    Taunton, United Kingdom Job to Career Full time

    Taunton, Insurance Advisor basic salary £22k - £35k per annum dependent on experience I'm working with a large UK Insurance business who are looking for a number of professional, ambitious, career minded individuals to join their growing team across Personal Lines, Sales and Client Services. The company has an exciting growth plan meaning that prospects...

  • Insurance Advisor

    7 months ago

    Taunton, United Kingdom Job to Career Full time

    Taunton, Insurance Advisor basic salary £21k - £25k per annum I'm working with a large UK Insurance business who are looking for a number of professional, ambitious, career minded individuals to join their growing team across Personal Lines, Sales and Client Services. The company has an exciting growth plan meaning that prospects for career progression...

  • Insurance Advisor

    7 months ago

    Taunton, United Kingdom Job to Career Full time

    Taunton, Insurance Advisor basic salary £21k - £25k per annum I'm working with a large UK Insurance business who are looking for a number of professional, ambitious, career minded individuals to join their growing team across Personal Lines, Sales and Client Services. The company has an exciting growth plan meaning that prospects for career progression...

  • Mortgage and Protection Advisor

    4 days ago

    Taunton, United Kingdom Your Mortgage Recruiter Ltd Full time

    My client is a very well established, successful, multi-award winning, Directly Authorised Independent Mortgage Brokerage and Wealth Management practice. The company's main aim is to provide the best and most impartial advice available to its clientele.The firms clients frequently of a HNW nature. Due to business growth the company are currently looking for...

  • New Homes Sales Advisor

    1 week ago

    Taunton, United Kingdom Connells Full time

    **Connells** is delighted to have been appointed by this **leading developer** to partner with them in the **sales** and **marketing** of this prestigious development in **Taunton**. We’re looking for a highly motivated **New Homes Sales Advisor**to add to our existing high performing team. The main purpose of this role is **sales generation** and to act...

  • Service Advisor

    7 months ago

    Taunton, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location: Taunton Audi** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: £27170 to £28256 OTE up to £33000 Uncapped** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well...

  • Aftersales Advisor

    7 months ago

    Taunton, United Kingdom Eden Motor Group Full time

    If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are...

  • Compliance and Safety Advisor

    3 weeks ago

    Taunton, Somerset, United Kingdom Somerset County Council Full time

    About the Job: We are seeking a Compliance and Safety Advisor to join our Housing department. As a key member of our team, you will be responsible for ensuring the safety of our residents and properties by carrying out fire safety inspections, assessments, and reports.Key Responsibilities:Carry out fire safety inspections, assessments, and reports to...

  • Service Advisor

    7 months ago

    Taunton, United Kingdom Marshall Motor Group Full time

    **Service Advisor - Audi - Taunton**: Job description **Customer Service Advisor** **Location: Audi Taunton** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: Competitive Basic Salary Including an uncapped OTE** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support,...

  • Patient Services Advisor

    7 months ago

    Taunton, United Kingdom Symphony Healthcare Services Full time

    Job summary Lister House Surgery has an exciting opportunity for a highly motivated and flexible individual to join the practice as a Patient Services Advisor on a permanent basis. There are two posts available; **Vacancy 1= 20.25 hours per week** **Monday - 9:00-6:30 (1 hour lunch)= 8 hours** **Wednesday - 14:00-18:00= 4 hours** **Friday - 08:15-17:30...

  • Service Advisor

    7 months ago

    Taunton, United Kingdom Marshall Motor Group Full time

    **Service Advisor (Maternity Cover) - Audi - Taunton**: Job description **Customer Service Advisor** (Maternity Cover) **Location: Audi Taunton** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: up to £30000 Basic plus OTE** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme,...