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Urology Patient Pathway Coordinator

3 months ago


London, Greater London, United Kingdom Whittington Hospital NHS Trust Full time
To oversee the patient journey to ensure, in conjunction with booking staff, that patients are scheduled in accordance with principles and target waiting times as set out in the NHSConstitution and Health and Social Care Bill 2011 (e.g. 18 Week Referral to Treatment,Going Further on Cancer Waits etc.), taking action to expedite patient pathways where necessary. Ensure cancellations are rescheduled and recorded in accordance with Trust policy.
To provide where requested administrative support to consultant/clinical teams including the management of clinicians diaries/timetables.

Attend regular meetings with consultant teams, MDT teams, clinical staff, clinical directorates /departments and/or general managers as required for efficient processes.

To receive and manage referrals into surgical services, including data entry for patient registration, referrals, appointment information and discharge.

Liaising with health professionals regarding clinical decisions on referrals.

Upload correspondence referrals on to EDMS (Electronic Document Management System).Organise and maintain support for clinical staff to ensure smooth running of the service.

Using initiative to identify all possible opportunities to anticipate and streamline the work and responsibilities of the clinical team.
To be responsible for the day-to-day management of Medway Clinic diaries in line with the needs of the department. Supporting Clinicians by identifying and reporting whereproblems may arise e.g.

reports not received back, lack of staff on site, double booking of patients or holidays/meetings not marked out in the diary.