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Customer Services Advisor
3 months ago
Location:
Matlock/Hybrid
Grade 7
Maternity Leave Cover - 12 Month Fixed Term Contract
At Derbyshire County Council, the safety of our staff and residents is our top priority.
We are seeking a dynamic and customer-oriented individual to join our DBS and Traded Adverts team as a Customer Service Advisor on a fixed term basis for a period of up to 12 months to cover maternity leave.
In this role, you will play a vital part in conducting DBS checks and assisting managers in hiring a safe and reliable workforce to support the people of Derbyshire.
Responsibilities include:
- Processing DBS checks efficiently for timely outcomes.
- Assisting internal and external stakeholders with the DBS process.
- Providing guidance on policy and procedure.
- Ensuring the safeguarding of Derbyshire's Children and Vulnerable Adults.
What we're looking for:
- Commitment: Make a difference and deliver highquality services for the people of Derbyshire.
- Motivation: Work hard to achieve your goals and be recognized and rewarded fairly for your efforts.
- Performance: Be engaged, clear on objectives, and contribute to the council's success.
- Empowerment: Take on challenges and fulfill your role effectively.
- Value: Join a supportive and respectful team that values each other.
Why choose Derbyshire County Council:
- Generous annual leave: Enjoy 25 days of annual leave.
- Flexible working scheme: Take up to an additional 2 days off per month.
- Local government pension scheme: Benefit from a generous pension scheme.
- Guaranteed pay increases: Receive incremental annual pay increases.
- Health and wellness perks: Discounts at selected county leisure centres, cycle to work scheme, and free online health and exercise sessions.
Our HR team is based in Matlock, Derbyshire, but we embrace a modern way of working with a hybrid approach (Home and Office) with an expectation of attending the office for an average of at least 1 day per week.
Provisional interview date:
Week commencing 26 June 2023
