Customer Service Representative
1 week ago
We are seeking a skilled Customer Care Assistant to join our Call Derbyshire contact centre team. As a key member of our team, you will be responsible for delivering exceptional customer service to residents of Derbyshire.
Key Responsibilities- Provide a positive and professional customer-focused approach to dealing with callers.
- Assess and identify customer needs by liaising with council colleagues and other agencies.
- Demonstrate excellent listening and questioning skills to capture information and record customer interactions accurately.
- Additional pay for out of hours work.
- 25 days annual leave, plus 5 additional days after 5 years of service.
- Access to the Local Government Pension Scheme.
- Flexible working options, including various working patterns and full/part-time hours.
- Genuine progression opportunities and incremental annual pay increases.
- Smarter travel scheme and access to in-house occupational services.
- Derbyshire rewards offering hundreds of discounts and cashback.
Working patterns include shifts between Monday and Friday 8:00am to 6:00pm, with Saturdays on a rota basis. Hybrid working options are available, with the opportunity to discuss working arrangements at interview.
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Customer Service Representative
2 weeks ago
Matlock, Derbyshire, United Kingdom Talk Staff Full timeWe are seeking a skilled Customer Service Representative to join our team at Talk Staff. As a Customer Experience Specialist, you will play a vital role in delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:• Provide top-notch customer service via various communication channels, including phone,...
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Customer Service Representative
3 weeks ago
Matlock, Derbyshire, United Kingdom Talk Staff Full timeWe are seeking a skilled Customer Service Representative to join our team at Talk Staff. As a Customer Experience Specialist, you will play a vital role in delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:• Provide top-notch customer service via various communication channels, including phone,...
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Customer Service Representative
4 days ago
Matlock, Derbyshire, United Kingdom Derbyshire County Council Full timeAbout the RoleWe are seeking a skilled Customer Care Assistant to join our Call Derbyshire contact centre team. As a key member of our team, you will be responsible for delivering exceptional customer service to residents of Derbyshire.Key ResponsibilitiesProvide a positive and professional customer-focused approach to dealing with callers.Assess and...
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Customer Service Representative
4 days ago
Matlock, Derbyshire, United Kingdom Derbyshire County Council Full timeAbout the RoleWe are seeking a skilled Customer Care Assistant to join our Call Derbyshire contact centre team. As a key member of our team, you will be responsible for delivering exceptional customer service to residents of Derbyshire.Key ResponsibilitiesProvide a positive and professional customer-focused approach to dealing with callers.Assess and...
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Customer Service Representative
2 weeks ago
Matlock, Derbyshire, United Kingdom Sainsbury's Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Sainsbury's. As a key member of our retail store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store...
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Customer Service Representative
2 weeks ago
Matlock, Derbyshire, United Kingdom Sainsbury's Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Sainsbury's. As a key member of our retail store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store...
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Customer Service Representative
3 weeks ago
Matlock, Derbyshire, United Kingdom Derbyshire County Council Full time**Job Summary**We are seeking a highly skilled and compassionate Customer Care Assistant to join our Call Derbyshire contact centre team. As a key member of our team, you will be responsible for providing exceptional customer service to residents of Derbyshire, responding to a broad range of enquiries and requests.**Key Responsibilities**Deliver a positive...
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Customer Service Representative
2 weeks ago
Matlock, Derbyshire, United Kingdom Derbyshire County Council Full time**Job Summary**We are seeking a highly skilled and compassionate Customer Care Assistant to join our Call Derbyshire contact centre team. As a key member of our team, you will be responsible for providing exceptional customer service to residents of Derbyshire, responding to a broad range of enquiries and requests.**Key Responsibilities**Deliver a positive...
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Customer Service Representative
2 weeks ago
Matlock, Derbyshire, United Kingdom Reed Full timeWe are seeking a highly skilled and experienced Receptionist to join our team at Reed. As a key member of our office staff, you will be responsible for providing exceptional customer service and administrative support to our clients and colleagues.Key Responsibilities:Answering incoming calls and taking messages in a professional and courteous...
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Customer Service Representative
2 weeks ago
Matlock, Derbyshire, United Kingdom Reed Full timeWe are seeking a highly skilled and experienced Receptionist to join our team at Reed. As a key member of our office staff, you will be responsible for providing exceptional customer service and administrative support to our clients and colleagues.Key Responsibilities:Answering incoming calls and taking messages in a professional and courteous...
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Sales Administrator
3 weeks ago
Matlock, Derbyshire, United Kingdom Rentokil Initial Full timeAbout UsRentokil Initial is a leading provider of pest control and hygiene services, dedicated to protecting people, businesses, and the environment.We are seeking a highly organized and detail-oriented Sales Administrator to join our team in Matlock. As a Sales Administrator, you will play a crucial role in supporting our local sales team in sales-related...
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Director of Sales and Customer Service
2 weeks ago
Matlock, Derbyshire, United Kingdom Ecobat Full timeJob SummaryThe Sales Director - Customer Strategy will be responsible for developing and executing customer strategies and sales objectives for finished products and by-products. This role will ensure key customer contract compliance, maintain good customer relationships and customer satisfaction, and lead and manage the Sales and Customer Service team. The...
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Director of Sales and Customer Service
3 weeks ago
Matlock, Derbyshire, United Kingdom Ecobat Full timeJob SummaryThe Sales Director - Customer Strategy will be responsible for developing and executing customer strategies and sales objectives for finished products and by-products. This role will ensure key customer contract compliance, maintain good customer relationships and customer satisfaction, and lead and manage the Sales and Customer Service team. The...
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Customer Service Coordinator
1 day ago
Matlock, Derbyshire, United Kingdom Morson Talent Full timeJob Title: Customer Service AdvisorRate: £13.49 per hourContract: Temporary until February 2025 (with the opportunity for permanent)Location: DerbyHours: Full-timeJob Summary:We are seeking a highly skilled Customer Service Advisor to join our client's Customer Service Scheduling and delivery team. As a key member of the team, you will play a crucial role...
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Customer Service Coordinator
1 day ago
Matlock, Derbyshire, United Kingdom Morson Talent Full timeJob Title: Customer Service AdvisorRate: £13.49 per hourContract: Temporary until February 2025 (with the opportunity for permanent)Location: DerbyHours: Full-timeJob Summary:We are seeking a highly skilled Customer Service Advisor to join our client's Customer Service Scheduling and delivery team. As a key member of the team, you will play a crucial role...
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Sales Director
2 weeks ago
Matlock, Derbyshire, United Kingdom Ecobat Full timeJob SummaryThe Sales Director - Customer Strategy will be responsible for developing and profitably executing customer strategies and sales objectives for finished products and by-products. This role will ensure key customer contract compliance, maintain good customer relationships and customer satisfaction, and lead and manage the Sales and Customer Service...
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Sales Director
3 weeks ago
Matlock, Derbyshire, United Kingdom Ecobat Full timeJob SummaryThe Sales Director - Customer Strategy will be responsible for developing and profitably executing customer strategies and sales objectives for finished products and by-products. This role will ensure key customer contract compliance, maintain good customer relationships and customer satisfaction, and lead and manage the Sales and Customer Service...
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Bowls Hall Assistant
2 weeks ago
Matlock, Derbyshire, United Kingdom Leisure (Operations) Full timeAbout UsPlaces for People Group is a leading social enterprise that prioritizes community development and social impact. Our mission is to create active places and healthy people for communities to thrive.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Bowls Hall Assistant. As a key member of our Leisure...
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Bowls Hall Assistant
2 weeks ago
Matlock, Derbyshire, United Kingdom Leisure (Operations) Full timeAbout UsPlaces for People Group is a leading social enterprise that prioritizes community development and social impact. Our mission is to create active places and healthy people for communities to thrive.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Bowls Hall Assistant. As a key member of our Leisure...
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Bowls Hall Assistant
3 weeks ago
Matlock, Derbyshire, United Kingdom Leisure (Operations) Full timeAbout UsWe are a leading social enterprise dedicated to building homes and providing services to help communities thrive. Our Leisure Operations team is committed to promoting active lifestyles and well-being for all.Our MissionWe value our team members and ensure they are appreciated and supported, just like we do for our communities. At Leisure...