Customer Service Representative
2 months ago
We are seeking a skilled Customer Care Assistant to join our Call Derbyshire contact centre team. As a key member of our team, you will be responsible for delivering exceptional customer service to residents of Derbyshire.
Key Responsibilities- Provide a positive and professional customer-focused approach to dealing with callers.
- Assess and identify customer needs by liaising with council colleagues and other agencies.
- Demonstrate excellent listening and questioning skills to capture information and record customer interactions accurately.
- Additional pay for out of hours work.
- 25 days annual leave, plus 5 additional days after 5 years of service.
- Access to the Local Government Pension Scheme.
- Flexible working options, including various working patterns and full/part-time hours.
- Genuine progression opportunities and incremental annual pay increases.
- Smarter travel scheme and access to in-house occupational services.
- Derbyshire rewards offering hundreds of discounts and cashback.
Working patterns include shifts between Monday and Friday 8:00am to 6:00pm, with Saturdays on a rota basis. Hybrid working options are available, with the opportunity to discuss working arrangements at interview.
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Customer Service Representative
2 weeks ago
Matlock, Derbyshire, United Kingdom Going Forward into Employment Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Going Forward into Employment. As a key member of our front-of-house team, you will be the first point of contact for our customers, providing exceptional service and support to help them achieve their goals.Key Responsibilities:Provide coaching...
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Customer Service Representative
1 month ago
Matlock, Derbyshire, United Kingdom Welcome Break Full time{"h1": "Welcome Break Team Member", "p": "At Welcome Break, we're looking for talented individuals to join our team as Team Members. As a Team Member, you'll be part of a world-class team that provides exceptional customer service and ensures a seamless experience for our customers. Responsibilities: * Provide excellent customer service and respond to...
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Customer Service Representative
1 month ago
Matlock, Derbyshire, United Kingdom Welcome Break Full time{"h1": "Welcome Break Team Member", "p": "At Welcome Break, we're looking for talented individuals to join our team as Team Members. As a Team Member, you'll be part of a world-class team that provides exceptional customer service and ensures a seamless experience for our customers. Responsibilities: * Provide excellent customer service and respond to...
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Customer Service Representative
1 month ago
Matlock, Derbyshire, United Kingdom Derbyshire County Council Full timeAbout the RoleWe are seeking a skilled Customer Care Assistant to join our Call Derbyshire contact centre team. As a key member of our team, you will be responsible for delivering exceptional customer service to residents of Derbyshire.Key ResponsibilitiesProvide a positive and professional customer-focused approach to dealing with callers.Assess and...
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Customer Service Representative
1 month ago
Matlock, Derbyshire, United Kingdom Derbyshire County Council Full timeAbout the RoleWe are seeking a skilled Customer Care Assistant to join our Call Derbyshire contact centre team. As a key member of our team, you will be responsible for delivering exceptional customer service to residents of Derbyshire.Key ResponsibilitiesProvide a positive and professional customer-focused approach to dealing with callers.Assess and...
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Customer Service Representative
2 weeks ago
Matlock, Derbyshire, United Kingdom Derbyshire County Council Full timeCustomer Care Assistant RoleWe are seeking a skilled and empathetic Customer Care Assistant to join our Call Derbyshire contact centre team. As a key member of our team, you will provide exceptional customer service to residents of Derbyshire, responding to a broad range of enquiries and requests.Key Responsibilities:Deliver a positive customer-focused...
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Customer Service Representative
2 weeks ago
Matlock, Derbyshire, United Kingdom Derbyshire County Council Full timeJob Title: Customer Care AssistantWe are seeking a Customer Care Assistant to join our team at Derbyshire County Council. As a Customer Care Assistant, you will be the first point of contact for residents, families, and professional organisations across Derbyshire, providing a positive and sensitive customer-focused approach.Key Responsibilities:Deliver a...
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Customer Service Representative
2 weeks ago
Matlock, Derbyshire, United Kingdom Derbyshire County Council Full timeJob Title: Customer Care AssistantWe are seeking a Customer Care Assistant to join our team at Derbyshire County Council. As a Customer Care Assistant, you will be the first point of contact for residents, families, and professional organisations across Derbyshire, providing a positive and sensitive customer-focused approach.Key Responsibilities:Deliver a...
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Customer Service Representative
2 months ago
Matlock, Derbyshire, United Kingdom Derbyshire County Council Full time**Job Summary**We are seeking a highly skilled and compassionate Customer Care Assistant to join our Call Derbyshire contact centre team. As a key member of our team, you will be responsible for providing exceptional customer service to residents of Derbyshire, responding to a broad range of enquiries and requests.**Key Responsibilities**Deliver a positive...
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Customer Service Representative
2 months ago
Matlock, Derbyshire, United Kingdom Derbyshire County Council Full time**Job Summary**We are seeking a highly skilled and compassionate Customer Care Assistant to join our Call Derbyshire contact centre team. As a key member of our team, you will be responsible for providing exceptional customer service to residents of Derbyshire, responding to a broad range of enquiries and requests.**Key Responsibilities**Deliver a positive...
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Customer Service Representative
4 weeks ago
Matlock, Derbyshire, United Kingdom Derbyshire County Council Full timeAbout the RoleWe are seeking a skilled and compassionate Customer Care Assistant to join our Call Derbyshire contact centre team. As a key member of our team, you will be responsible for delivering exceptional customer service to residents of Derbyshire, providing support and assistance with a range of enquiries and requests.Key ResponsibilitiesProvide a...
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Customer Service Representative
4 weeks ago
Matlock, Derbyshire, United Kingdom Derbyshire County Council Full timeAbout the RoleWe are seeking a skilled and compassionate Customer Care Assistant to join our Call Derbyshire contact centre team. As a key member of our team, you will be responsible for delivering exceptional customer service to residents of Derbyshire, providing support and assistance with a range of enquiries and requests.Key ResponsibilitiesProvide a...
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Director of Sales and Customer Service
2 months ago
Matlock, Derbyshire, United Kingdom Ecobat Full timeJob SummaryThe Sales Director - Customer Strategy will be responsible for developing and executing customer strategies and sales objectives for finished products and by-products. This role will ensure key customer contract compliance, maintain good customer relationships and customer satisfaction, and lead and manage the Sales and Customer Service team. The...
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Director of Sales and Customer Service
2 months ago
Matlock, Derbyshire, United Kingdom Ecobat Full timeJob SummaryThe Sales Director - Customer Strategy will be responsible for developing and executing customer strategies and sales objectives for finished products and by-products. This role will ensure key customer contract compliance, maintain good customer relationships and customer satisfaction, and lead and manage the Sales and Customer Service team. The...
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Customer Service Coordinator
4 weeks ago
Matlock, Derbyshire, United Kingdom Morson Talent Full timeJob Title: Customer Service AdvisorRate: £13.49 per hourContract: Temporary until Feb 2025 (with the opportunity for permanent)Location: DerbyHours: Full-timeJob Summary:We are seeking a highly skilled Customer Service Advisor to join our client's Customer Service Scheduling and delivery team. As a key member of the team, you will play a crucial role in...
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Customer Service Coordinator
4 weeks ago
Matlock, Derbyshire, United Kingdom Morson Talent Full timeJob Title: Customer Service AdvisorRate: £13.49 per hourContract: Temporary until Feb 2025 (with the opportunity for permanent)Location: DerbyHours: Full-timeJob Summary:We are seeking a highly skilled Customer Service Advisor to join our client's Customer Service Scheduling and delivery team. As a key member of the team, you will play a crucial role in...
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Sales Director
2 months ago
Matlock, Derbyshire, United Kingdom Ecobat Full timeJob SummaryThe Sales Director - Customer Strategy will be responsible for developing and profitably executing customer strategies and sales objectives for finished products and by-products. This role will ensure key customer contract compliance, maintain good customer relationships and customer satisfaction, and lead and manage the Sales and Customer Service...
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Sales Director
2 months ago
Matlock, Derbyshire, United Kingdom Ecobat Full timeJob SummaryThe Sales Director - Customer Strategy will be responsible for developing and profitably executing customer strategies and sales objectives for finished products and by-products. This role will ensure key customer contract compliance, maintain good customer relationships and customer satisfaction, and lead and manage the Sales and Customer Service...
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Service Accountant
3 weeks ago
Matlock, Derbyshire, United Kingdom Brackenberry Full timeJob Title: Service AccountantWe are working closely with a Local Authority in Hackney to assist with the appointment of a Service Accountant on a 3-month contract, which may be extended at the client's discretion. Please submit your CV for immediate consideration.Key Responsibilities:Collaborate with relevant budget holders to produce the three main pillars...
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Service Accountant
3 weeks ago
Matlock, Derbyshire, United Kingdom Brackenberry Full timeJob Title: Service AccountantWe are working closely with a Local Authority in Hackney to assist with the appointment of a Service Accountant on a 3-month contract, which may be extended at the client's discretion. Please submit your CV for immediate consideration.Key Responsibilities:Collaborate with relevant budget holders to produce the three main pillars...