Fnol Claims Handler

2 weeks ago


Colchester, Essex, United Kingdom Davies Group Full time
Saturday and Sunday - 20 hours per week

Why would you join Davies?
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited to:

  • Reward platform
  • discounts for over 800 retailers
  • 25 days holiday (rising with service plus option to purchase up to 5 extra days a year)
  • Development, training, and professional qualifications
Davies are looking to recruit a Claims Handler to join our team in Colchester. In this role,

you will play a vital role within the company and be the first point of contact for our

customers. You will review policies to determine how to progress a claim, while ensuring

the policyholder is kept informed on progress. You will arrange settlements, invoice

payments while managing your own case load. You will liaise with a variety of individuals

What will your day look like:

  • Reviewing policies to correctly determine how to move forward with their claim
  • Reviewing data to set up new claims, appointing contractors
  • Composing informative letters and other written correspondence to
- policyholders

  • Ensuring claims are updated with any changes on internal system.
  • Ensuring compliance with our contractual and regulatory requirements
  • Managing and reviewing diaries in a timely manner

Abilities And Knowledge:

  • Ability to delivering outcomes in a fastpaced environment
  • Capable to effectively communicate both written and verbal
  • Proven experience working as part of a team
  • Excellent time management and organisational skill
  • Efficient administrative skills
  • Competent numeracy, literacy, and IT skills
  • A proactive attitude, and enthusiastic
  • Polite and courteous phone manner

Job Types:
Part-time, Permanent

Part-time hours: 20 per week

Salary:
Up to £20,319.00 per year

Benefits:

  • Casual dress
  • Company car
  • Company pension
  • Employee discount
  • Employee stock ownership plan
  • Life insurance
  • Referral programme

Schedule:

  • Day shift

Work Location:
In person

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