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Fnol Claims Handler
2 weeks ago
Saturday and Sunday - 20 hours per week
**Why would you join Davies?**
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited to:
- Reward platform - discounts for over 800 retailers
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year)
- Development, training, and professional qualifications
Davies are looking to recruit a Claims Handler to join our team in Colchester. In this role,
you will play a vital role within the company and be the first point of contact for our
customers. You will review policies to determine how to progress a claim, while ensuring
the policyholder is kept informed on progress. You will arrange settlements, invoice
payments while managing your own case load. You will liaise with a variety of individuals
**What will your day look like**:
- Reviewing policies to correctly determine how to move forward with their claim
- Reviewing data to set up new claims, appointing contractors
- Composing informative letters and other written correspondence to
- policyholders
- Ensuring claims are updated with any changes on internal system.
- Ensuring compliance with our contractual and regulatory requirements
- Managing and reviewing diaries in a timely manner
**Abilities And Knowledge**:
- Ability to delivering outcomes in a fast-paced environment
- Capable to effectively communicate - both written and verbal
- Proven experience working as part of a team
- Excellent time management and organisational skill
- Efficient administrative skills
- Competent numeracy, literacy, and IT skills
- A proactive attitude, and enthusiastic
- Polite and courteous phone manner
**Job Types**: Part-time, Permanent
Part-time hours: 20 per week
**Salary**: Up to £20,319.00 per year
**Benefits**:
- Casual dress
- Company car
- Company pension
- Employee discount
- Employee stock ownership plan
- Life insurance
- Referral programme
Schedule:
- Day shift
Work Location: In person
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