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Telephone Consultant
2 weeks ago
''' - Provide expert advice and guidance to clients in a professional and courteous manner. - Conduct thorough analysis of client needs and recommend appropriate solutions. - Assist clients with data entry and ensure accuracy of information. - Utilize upselling techniques to promote additional products or services. - Maintain a high level of phone etiquette when communicating with clients. - Communicate effectively with clients in both English and Spanish, ensuring clear understanding of information. - Collaborate with team members to resolve client inquiries or issues.
'''Requirements:
''' - Strong analytical skills to assess client needs and provide appropriate solutions. - Excellent communication skills, both verbal and written, in English and Spanish. - Proficient in data entry and attention to detail to ensure accuracy of information. - Ability to upsell products or services to meet client needs. - Multilingual abilities are highly desirable. - Knowledge of phone etiquette and ability to maintain professionalism during client interactions.
Note:
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Salary:
£25,000.00 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Tips
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Ringwood (required)
Ability to Relocate:
- Ringwood: Relocate before starting work (required)
Work Location:
In person
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