Multilingual Customer Experience Consultant

2 weeks ago


Ringwood, United Kingdom Konecta Full time

Job Title: Advanced Customer Consultant (German)

**Salary**: £22,000 per annum

Location: Comdata Group - Database Factory, Ringwood

Hours: 40 paid hours per week. Shifts: 40 paid hours per week. A rota is supplied every month with your working hours. Shifts between 8.00am and 8.00pm Monday to Saturday. Contracted hours are 8.00am - 10.00pm Monday to Sunday. It is critical that you are available to cover weekends when required by the business.

Skills Requirements
- Excellent telephone manner
- Excellent numeracy and literacy
- Excellent customer service skills
- Good analytical, decision making and problem solving abilities
- Excellent attention to detail

Who are Comdata Group?

Why work for us?
- Comdata working culture of fun and sociable team environment
- 50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)Pension Scheme with Standard Life
- Eye test vouchers and discounts
- Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
- Involvement with local charities and fundraising days
- Campaign specific benefits including discounts, incentives and prizes
- Recommend a friend scheme paid reward of £1000
- Apprenticeships qualifications and career flight path schemes
- Recognition and reward schemes with Love to Shop Voucher rewards.

Operational Days and Hours Comdata reserves the right to change the working hours at any time with notice.

The Tipp24 call centre is open 8.00am - 8.00pm Monday to Saturday. Agents would be required to work 8 hour working shifts between 8.00am and 8.00pm at times overtime may be required however you will be contracted until 10.00pm.

Position in Organisation

The Advanced Consultant will report directly into the Tipp24 Team Leader.



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