Telephone Consultant

4 months ago


Ringwood, United Kingdom Solar Service Solutions Ltd Full time

**About Us**:
Solar Service Solutions Ltd is a leading solar panel installation company in Southern England, dedicated to providing eco-friendly energy solutions to our valued customers. With a strong commitment to sustainability and customer satisfaction, we are at the forefront of the solar energy revolution.

As a Telephone Consultant at Solar Service Solutions Ltd, you will play a vital role in ensuring our customers receive excellent service right from their first interaction.

**Key Responsibilities**:

- Call Management: Professionally handle incoming calls from potential customers and direct them to the appropriate department or team member.
- Appointment Scheduling: Efficiently book appointments for our dynamic sales teams, ensuring the appointments align with both customer availability and sales team schedules.
- CRM Usage: Use our CRM system to log customer information accurately and keep records up to date.
- Customer Support: Provide basic information about our solar panel installation services, answer frequently asked questions, and assist customers with general inquiries.
- Problem Solving: Address customer concerns and ensure they are promptly resolved, escalating issues when necessary.
- Maintain Professionalism: Uphold our company's high standards of professionalism and customer service, leaving a positive impression with every customer interaction.

**Qualifications**:

- Excellent verbal communication skills.
- Strong organisational abilities and attention to detail.
- Familiarity with CRM systems is a plus.
- Previous experience in a customer service or call centre role preferred.
- A positive attitude and a passion for helping customers.

**Why Join Solar Service Solutions Ltd**:

- Be part of a company that is making a positive impact on the environment.
- Opportunities for growth and advancement within the company.
- Collaborative and supportive team environment.

If you're ready to embark on a rewarding career as a Telephone Consultant and play a vital role in the growth of our solar panel installation company, we'd love to hear from you

**How to Apply**:
Please send your CV and a cover letter or call 07583 162371.

Reference ID: SSS-TC

**Salary**: From £25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Reference ID: SSS-TC


  • Telephone Consultant

    4 months ago


    Ringwood, United Kingdom Solar Service Solutions Ltd Full time

    '''Duties:''' - Provide expert advice and guidance to clients in a professional and courteous manner. - Conduct thorough analysis of client needs and recommend appropriate solutions. - Assist clients with data entry and ensure accuracy of information. - Utilize upselling techniques to promote additional products or services. - Maintain a high level of phone...


  • Ringwood, United Kingdom The Work Shop Resourcing Limited Full time

    **Contact Centre Consultant - Salary: £21,673 - Permanent, Full time** Our clients based in Ringwood are one of the leading outsourced contact centre service providers in the world. They are looking for a Contact Centre Consultant to join their friendly and sociable team. This is a great opportunity for someone looking to grow and develop in a professional...


  • Ringwood, United Kingdom Konecta Full time

    Job Title: Advanced Customer Consultant (German) **Salary**: £22,000 per annum Location: Comdata Group - Database Factory, Ringwood Hours: 40 paid hours per week. Shifts: 40 paid hours per week. A rota is supplied every month with your working hours. Shifts between 8.00am and 8.00pm Monday to Saturday. Contracted hours are 8.00am - 10.00pm Monday to...


  • Ringwood, United Kingdom Konecta Full time

    **Main Purpose of Role**: Konecta works as an outsourcer for a number of partworks clients who specialise in providing a variety of magazine collection subscriptions to its customers. We cover an exciting range of magazine collections such as comic heroes, crafts & cooking, technology, kids, sci-fi fantasy, model making, sports and military history. social...


  • Ringwood, United Kingdom Churchill Retirement Living Full time

    **Job Title**: Customer Relations Consultant **Location**:Ringwood, Hampshire, BH24 3SG Fantastic opportunity to join our expanding customer relations team, who manage all enquiries from our customers looking to purchase their retirement apartment. Based in our stunning head office, you will be joining a wonderful close-knit team, who work in support of...


  • Ringwood, United Kingdom Konecta Full time

    **Job Title**:Contact Centre Consultant (English) **Salary**: £21,673.60 **Location**: KONECTA - Ringwood. Training sessions may be conducted off site. **Hours**:40 paid hours per week. **Shifts**:A rota is supplied every two weeks with your working hours. Typical working hours for this role are 7.00am - 3.30pm, and 9.30am - 6.00 pm. Contracted hours are...


  • Ringwood, United Kingdom Churchill Estates Management Full time

    **Job Title**: Customer Relations Consultant **Location**:Ringwood, Hampshire, BH24 3SG Fantastic opportunity to join our expanding customer relations team, who manage all enquiries from our customers looking to purchase their retirement apartment. Based in our stunning head office, you will be joining a wonderful close-knit team, who work in support of...


  • Ringwood, United Kingdom Talentsure Recruitment Full time

    **Holiday Home Sales Consultant** **Location: Ringwood, Hampshire** **Salary: £25,000 per annum, OTE £70,000** **Hours: 40 hours per week (weekend working required)** **Contract: Full Time, Permanent** Our client operates family-friendly woodland holiday parks in the Dorset/Hampshire countryside. They are looking for a charismatic and professional...


  • Ringwood, United Kingdom Churchill Retirement Living Ltd Full time

    Job Title: Customer Relations Consultant Location: Ringwood, Hampshire, BH24 3SGFantastic opportunity to join our expanding customer relations team, who manage all enquiries from our customers looking to purchase their retirement apartment. Based in our stunning head office, you will be joining a wonderful close-knit team, who work in support of one another....


  • Ringwood, United Kingdom Konecta Full time

    Job Title: Multilingual Customer Experience Consultant (German & UK ) **Salary**: £24,440 Per annum + bonus (£29,240 OTE) Location: Konecta Group - Ringwood/London. Hours: 40 paid hours per week. Shifts: 40 paid hours per week. A rota is supplied every month with your working hours. Shifts between 8.00am and 8.00pm Monday to Saturday. The ZEAL Group...

  • TEMPORARY SUMMER

    3 months ago


    Ringwood, United Kingdom The Work Shop Resourcing Ltd Full time

    Summer Temp -Hybrid Customer Service Advisor - £11.55 per hour - Ringwood No evenings or weekends! Mon - Fri - 9-5.30 Our clients based in Ringwood are one of the leading outsourced contact centre service providers in the world. They are looking for a Contact Centre Consultant to join their friendly and sociable team. This is a great opportunity for someone...

  • TEMPORARY SUMMER

    3 months ago


    Ringwood, United Kingdom The Work Shop Resourcing Ltd Full time

    Summer Temp -Hybrid Customer Service Advisor - £11.55 per hour - RingwoodNo evenings or weekends! Mon - Fri - 9-5.30Our clients based in Ringwood are one of the leading outsourced contact centre service providers in the world. They are looking for a Contact Centre Consultant to join their friendly and sociable team. This is a great opportunity for someone...


  • Ringwood, United Kingdom South West Recruitment Full time

    Our established client based in Ringwood is looking to recruit a full time Customer Admin Assistants to help their customers inbound telephone enquiries and magazine subscriptions via email and web chat. This is a lovely campaign with a great team atmosphere. The client works as an outsourcer for a number of partworks clients who specialise in providing a...


  • Ringwood, United Kingdom CV-Library Full time

    Our established client based in Ringwood is looking to recruit a full time Customer Admin Assistants to help their customers inbound telephone enquiries and magazine subscriptions via email and web chat. This is a lovely campaign with a great team atmosphere. The client works as an outsourcer for a number of partworks clients who specialise in providing a...


  • Ringwood, United Kingdom South West Recruitment Ltd Full time

    Our established client based in Ringwood is looking to recruit a full time Customer Admin Assistants to help their customers inbound telephone enquiries and magazine subscriptions via email and web chat. This is a lovely campaign with a great team atmosphere. The client works as an outsourcer for a number of partworks clients who specialise in providing a...


  • Ringwood, United Kingdom Resource Recruitment Full time

    Sales & Service Advisor Job Location: Ringwood, Hampshire Job Type: Permanent Salary: Up to £28,000 per annum, depending on experience Hours: 37 hours per week between the hours of 9am – 6pm and 1 in 3 Saturdays (9am – 1pm) Benefits: 21 days holiday, plus bank holidays increasing with service; Extensive training and ongoing support; Industry...

  • Medical Receptionist

    4 months ago


    Ringwood, United Kingdom Ringwood Medical Practice Full time

    **RINGWOOD MEDICAL PRACTICE** **RINGWOOD MEDICAL CENTRE** **JOB DESCRIPTION** **JOB TITLE: MEDICAL RECEPTIONIST** **REPORTS TO: RECEPTION MANAGER** **ACCOUNTABLE TO: PRACTICE MANAGER** **HOURS: 16 HOURS PER WEEK** **Job Summary**: Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous,...


  • Ringwood, United Kingdom Resource Recruitment Full time

    Customer Service Associate Job Location: Ringwood, Hampshire Job Type: Permanent Salary: Up to £28,000 per annum, depending on experience Hours: 37 hours per week between the hours of 9am – 6pm and 1 in 3 Saturdays (9am – 1pm) Benefits: 21 days holiday, plus bank holidays increasing with service; Extensive training and ongoing support; Industry...


  • Ringwood, United Kingdom CV-Library Full time

    Customer Service Associate Job Location: Ringwood, Hampshire Job Type: Permanent Salary: Up to £28,000 per annum, depending on experience Hours: 37 hours per week between the hours of 9am – 6pm and 1 in 3 Saturdays (9am – 1pm) Benefits: 21 days holiday, plus bank holidays increasing with service; Extensive training and ongoing support;...


  • Ringwood, United Kingdom Resource Recruitment Full time

    Sales & Service AdvisorJob Location: Ringwood, HampshireJob Type: PermanentSalary: Up to £28,000 per annum, depending on experienceHours: 37 hours per week between the hours of 9am – 6pm and 1 in 3 Saturdays (9am – 1pm)Benefits: 21 days holiday, plus bank holidays increasing with service; Extensive training and ongoing support; Industry Qualifications...