![Talent Sure Recruitment Limited](https://media.trabajo.org/img/noimg.jpg)
customer service advisor
2 weeks ago
Location:
Ringwood, Hampshire (Hybrid Working)
Hourly rate:
£12.25 per hour, paid weekly
Hours of work: 8.00am - 6.00pm, but will mainly be 9am - 5pm, Monday - Friday
This will be based on the Ringwood site for training and then will be hybrid after this depending on competency.
Our client, a highly successful outsourcing provider, is looking for a professional and passionate customer service expert to join their team in Ringwood.
As a Contact Centre Consultant, you will be responsible for responding to emails, answering calls, dealing with customer queries on the system.
You will be communicating directly with customers on the phone, by email, social media and live web chat.The purpose of the job is to provide a fantastic customer experience by always responding quickly and professionally.
In order to be successful in this role, you need to have the following skills:
Confident with IT systems
Previous customer service experience
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Previous call centre/back office experience (desirable)In return for your hard work and commitment, our client offers fantastic benefits, including:
Working culture of fun and sociable team environment
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Apprenticeships qualifications and career flight path schemes
Recognition and reward schemes with Love to Shop Voucher rewards.
Cycle to work scheme
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