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Area Supervisor

3 months ago

London, Greater London, United Kingdom Apcoa Parking Full time
Area Supervisor – South Western Railway – Southampton - 45 Hours Per Week - £26,769.00 Per Annum Do you have a full UK driving license?
Do you have previous supervisor experience?
Are you able to work well under pressure with excellent communication skills?
If you answered yes, then this may be the next move for you

APCOA Parking are currently looking for a Area Supervisor to work on the contract South Western Railwaybased in Southampton.

This is a pivotal role for the team assisting the operations manager through supervision of the car parking operations across the SWR estate.

You will be responsible for a team of car park patrol attendants, ensuring efficient and effective operation of all car parking and related activities across your area.


What you'll do

  • Assist the Area Operations Manager in achieving budgetary targets
  • Liaise on a day-to-day basis with the contract admin team to ensure that all necessary weekly and monthly reporting is completed on time.
  • Provide weekly/monthly reports of any financial issues/resolutions, progress and to escalate issues as appropriate
  • Identify, establish and maintain positive business relationships with local station managers and attend station meetings when requested ensuring minutes are recorded and distributed.
  • Communicate in a professional and courteous manner when dealing with direct client and other stakeholders
  • Provide effective and proactive management to support the Area Operations Manager and the management team
  • Assist the Area Operations Manager in producing weekly/monthly measurements of each team's performance
  • To manage the site supervisors and ensure all faults are reported and recorded following the correct procedure.
  • Manage and motivate an operational team across a diverse multi service 24/7 operation
What you'll bring

  • Proven leadership and supervisory experience in a customer facing environment
  • Experience in a supervisory or managerial role is essential
  • Proven ability to communicate effectively and build inter-personal relationships at all levels
  • Ability to deliver challenging and demanding targets
  • Computer literacy, particularly in the areas of Microsoft Word, Excel and Outlook Experience
  • Self-motivated, pro-active nature
  • A full, clean UK driving licence
Knowledge of parking and rail industry and processes preferred but not essential

Do you think you could be the right person for this role? Is this the next opportunity you are looking for?

If you have a passion for excellence, a knack for managing Teams, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.

We offer a motivating work environment where successes are shared.

With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.