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Onboarding & Customer Service Specialist

2 months ago

Chester, United Kingdom Searchability Full time

Onboarding & Customer Service Specialist

  • Exceptional opportunity to embark on an exciting career journey as an Onboarding & Customer Service Specialist with a leading FinTech company
  • Basic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pensionand more
  • Chester - office based role
  • Previous experience in asset finance, onboarding, or a related customer service role
  • Apply online or contact Charlie Doyle via /

Who We Are:

As a prominent financial institution, our company prioritizes customer satisfaction and community involvement. We offer a diverse array of banking solutions designed to address the unique needs of both individuals and businesses. Our unwavering dedication to excellence and ethical business practices underscores our commitment to being a reliable and trustworthy partner in the financial sector.

Onboarding & Customer Service SpecialistBenefits:

  • Be part of an innovative and fast-growing FinTech company
  • Opportunities for career growth and development in a dynamic industry
  • Competitive salary and benefits package
  • Collaborative and inclusive work environment
  • Contribute to managing the onboarding for new asset finance clients

What Will You Be Doing?

As an Onboarding & Customer Service Specialist, you will manage the end-to-end onboarding process for new asset finance clients, ensuring accurate documentation and smooth transitions. You will also serve as the primary point of contact for clients during onboarding, providing exceptional customer service and resolving any issues that arise.

Onboarding & Customer Service SpecialistRequirements:

  • Previous experience in asset finance, onboarding, or a related customer service role
  • Strong organisational skills with a keen eye for detail
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with internal teams and build strong relationships with clients
  • Proficiency in using customer relationship management (CRM) systems and other relevant software

To Be Considered:Please either apply by clicking online or emailing me directly to . For further information please call me on or . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Key Skills: Customer Service, Client Relationship Management, FinTech, Banking, Financial Services, Onboarding, Asset Finance, Hirecracker

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