Casework Manager

2 weeks ago


Oxford, United Kingdom University of Oxford Full time
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.   The Proctors' Office is an independent and discrete body within the University, made up of a permanent secretariat that advises and guides the annually elected Proctors and the Assessor in their work, and has responsibility for student discipline, complaints, and appeals.   The two Proctors and the Assessor are senior officers and trustees of the University, each elected by a college, typically from amongst its fellowship, to serve for a one-year period. They are given considerable powers to act on the University’s behalf in matters of central importance to its functioning and its reputation. They have independent and ultimate governance and scrutiny oversight of the entire institution.   The Proctors’ Office secretariat provides guidance, advice, and sound counsel to the Proctors and Assessor in their role, providing knowledge and continuity across Proctorial years in the application and observance of University legislation, policy and practice in governance and service delivery.   The Proctors’ Office is responsible for the management and resolution of high volumes of student casework covering examinations, academic appeals, complaints, and student conduct, undertaking the investigation and determination of these matters against the relevant statutes and regulations.   The post-holder will work closely with the Proctors, Head and Deputy Head of the Proctors' Office to ensure the efficient and fair handling of individual student cases, in accordance with the relevant University rules, regulations and procedures, and consistent with the expectations of the Quality Assurance Agency (QAA) and the Office of the Independent Adjudicator (OIA) on the handling of student cases.   About the Role   The Proctors’ Office is seeking an experienced caseworker who will be responsible for the efficient and fair handling of individual student academic casework, principally academic appeals and academic misconduct. Working as part of a team you will manage your own portfolio of casework, undertaking investigations against the University’s academic appeals procedure and disciplinary procedures, statutes and regulations. You will also line manage a Casework Officer within the team.   You will have a regulatory background or experience of handling casework involving report writing and the application of procedures, rules, and/or regulations.   The position is offered full time on a permanent contract and offers the opportunity for some hybrid working.   About You   You should have strong organisational skills and be able to work systematically and to a high level of accuracy. You will have a proven ability to prioritise and manage a varied workload in an efficient manner, and be able to demonstrate tact, discretion and judgement in the handling of sensitive and confidential matters. You should also have excellent written and verbal communication skills and demonstrable experience of working independently.   Application Process   You will be required to upload a supporting statement as part of your online application. Your supporting statement must explain how you meet each of the selection criteria for the post using examples of your skills and experience. The closing date for applications is 12.00 noon on 29 May 2024. Interviews will be held week commencing 17 June 2024 and will be in person.

£36,024 to £44,263 per annum. Grade 7


  • Casework Manager

    2 weeks ago


    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. The Proctors' Office is an independent and discrete body within the...

  • Casework Manager

    2 days ago


    Oxford, Oxfordshire, United Kingdom Corehr Full time

    Proctors’ Office, University Offices, Wellington Square, Oxford The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. The...


  • Oxford, United Kingdom University of Oxford Full time

    **Head of Student Casework** **Education Policy Support** **Grade 8** The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a...


  • Oxford, United Kingdom University of Oxford Full time

    The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic. **Department** The Education Policy Support Section supports the PVC...


  • Oxford, United Kingdom Elmore Community Services Full time

    **About the role**: The post-holder will provide a range of specialist interventions, focused on supporting the victim/survivor of parents affected by Domestic Abuse. The Family Solutions Plus model is designed to improve children’s social work services by offering a range of interventions to families whose children are in their care, to try to maintain...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    The post holder will be instrumental in promoting the success of the Occupational Health (OH) Service ensuring that employees receive a quality service based on the principles of good clinical governance. The primary outcome will be that the highest standards of OH are achieved and the post holder will maximise the use of resources and exploit development...


  • Oxford, United Kingdom University of Oxford Full time

    **Contract type: Fixed-term maternity cover for 12 months** **Hours: Full-time** **About the role** We are looking for an experienced HR professional to join the Nuffield Department of Surgical Sciences for a 12-month maternity cover. This is an exciting opportunity to join a small busy team, supporting Academics, Researchers and Clinicians, providing...


  • Oxford, United Kingdom Allen Associates Full time

    Looking for a new, rewarding opportunity in HR? We have registered an exciting opportunity for you to join as the newest Temporary HR Operations Manager in this dynamic and supportive team. You will be responsible for the day-to-day delivery of HR services and management of the HR operations team, ensuringthat the Department is compliant and has robust...

  • Crown Court Clerk

    5 days ago


    Oxford, United Kingdom Ministry of Justice Full time

    **Crown Court Clerk - 77276** **£25,827 - £27,170** **Oxford**: **Overview** HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, along with non-devolved tribunals in Scotland and Northern Ireland, ensuring justice works for everyone. Our Justice system defends...

  • Crown Court Clerk

    5 days ago


    Oxford, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 303725**Salary**: - £25,827 - £27,170**Job grade**: - Executive Officer- EO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need...


  • Oxford, United Kingdom University of Oxford Full time

    The University of Oxford is seeking to appoint to the role of **Head of the Proctors’ Office**, a senior professional services role. The Proctors’ Office (PO) is an impartial and discrete institution within the University which carries out work in support of decision-making and governance scrutiny by the annually elected Proctors and the Assessor. The...


  • Oxford, United Kingdom University of Oxford Full time

    **About the role** We are seeking to appoint an experienced Deputy Head of Academic Administration to deliver a varied, complex and stimulating workstream, on a permanent, full-time basis. You will be an excellent communicator and strong leader to support our postgraduate team, and be committed to delivering an exceptional student experience through...


  • Oxford, United Kingdom Oxford City Council Full time

    Job reference 002429 Date posted 23/01/2024 Application closing date 06/02/2024 Location Oxford - Town Hall/Work from home (Hybrid) Salary G7: £37,923 to £39,102 per annum - (pro rata for part time) Package 28 days holiday plus public holidays, local government pension scheme, subsidised leisure membership, flex scheme (where appropriate),...


  • Oxford, United Kingdom Blue Octopus Full time

    **Permanent - Full Time (would consider part time)** We’re looking for an experienced **Employee Relations Advisor **to join our established **Business Improvement Team** on a permanent basis. We strive to give our employees the best possible outcomes and are committed to a great service, and our ER team add value to staff and managers by supporting them...


  • Oxford, United Kingdom Blue Octopus Full time

    **Permanent - Full Time (would consider part time)** We’re looking for an experienced **HR Systems Specialist **to join our established **People Team** on a permanent basis. Working with stakeholders across the whole organisation, building on essential relationships, you’ll be a Systems professional with a passion for working in HR & Payroll, with...


  • Oxford, United Kingdom Hansen Filler Full time

    **Description** The Role The Senior Employee Relations Specialist will play a key part in helping to shape the Employee Relations landscape. The role is UK-focused but also has a global remit and will have the opportunity to deliver a first class employee relations service by providingspecialist and technical advice. The role will also have the opportunity...

  • Pensions Associate

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom Langton Howarth Full time

    Location: Site based in Oxford (Full time permanent role) Do you want to work for a global market leading laboratory & scientific services provider who partner with top 10 global pharmaceutical organisations to enable their life saving scientific research and discovery? This is a brand new role created due to growth and will involve you providing critical...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Head of Education Policy SupportThe University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Through a commitment to the personal education of each student, we provide a quality of education and experience which equips students with the values, skills and intellectual discipline...


  • Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Location: Andrew Wiles Building, Radcliffe Observatory Quarter, Woodstock Road, Oxford, OX2 6GGAbout the roleWe are seeking to appoint an experienced Deputy Head of Academic Administration to deliver a varied, complex and stimulating workstream, on a permanent, full-time basis. You will be an excellent communicator and strong leader to support our...


  • Oxford, United Kingdom University of Oxford Full time

    Location: Andrew Wiles Building, Radcliffe Observatory Quarter, Woodstock Road, Oxford, OX2 6GG About the role We are seeking to appoint an experienced Deputy Head of Academic Administration to deliver a varied, complex and stimulating workstream, on a permanent, full-time basis. You will be an excellent communicator and strong leader to support our...