Head of Student Casework

1 month ago


Oxford, United Kingdom University of Oxford Full time

**Head of Student Casework**

**Education Policy Support**

**Grade 8**

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

**Department**

The Education Policy Support Section is a key team in student services which supports the PVC Education in the development of education policy and the management of quality assurance and enhancement across the collegiate University. The section services Education Committee and its subcommittees, provides advice and guidance to departments, faculties and colleges within Oxford, and handles certain types of student cases. Head of Student Casework is a new post overseeing student casework within the Education Policy team.

**What We Offer**

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

- An excellent contributory pension scheme
- 38 days annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Discounted bus travel and Season Ticket travel loans
- Membership to a variety of social and sports clubs

This role also offers the opportunity for hybrid working.

**About the Role**

Please note that this role is 0.9FTE but a 0.8FTE could also be considered.

**About You**

You will have a good first degree or equivalent, and experience of casework ideally in education or working with young people. You will enjoy solving problems and finding creative solutions. You will be required to demonstrate good organisational and communication skills and work effectively with students and staff across the collegiate University, demonstrating tact, discretion and judgement in the handling of sensitive and confidential matters. In addition you will have proven staff management abilities including the capacity to motivate and create a cooperative environment.

**Application Process**

Interviews will take place during week commencing 16 October and will be face to face.


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