Customer Services Administrator

2 weeks ago


Norwich, United Kingdom Select Full time
Do you care about the high level of service you give to customers? Do you want to ensure that every customer gets off the phone /email happy? Are you fantastic at multi tasking and can keep on top of administration? If so, this could be the right customer service administration role for you

Join my client, a prestigious company in Norwich as their Customer Service Administrator and play a crucial role in delivering exceptional post-contract services to clients and customers.
 
You will enjoy a varied day, and your role will include:
Management and coordination of customer service admin
Handle customer inquiries via phone, email, and other channels
Processing and logging of all correspondence into CRM system
Coordination with subcontractors and suppliers for timely defect resolution
Preparation and organisation of documentation for handovers
Assistance in scheduling and managing Customer Service Operatives' diaries
 
Who are you?
Excellent communication and customer service skills
Proficiency in Microsoft Office suite
Experience with CRM systems preferred
Strong organisational and multitasking abilities
Attention to detail and problem-solving skills
 
What my client offers:
Opportunity to work with a prestigious client
Professional development in a dynamic environment
Competitive salary and benefits package
 
Join my client’s team and contribute to delivering high-quality customer service and the administration to go with it. Apply now to start your journey with my client

  • Norwich, United Kingdom Norse Group Full time

    **Customer Service Administrator - TFM** **£23,014.98 pro rata** Norse Group are seeking a Customer Service Administrator/Contact Advisor to provide customer service support within the Facilities Management division based at Inspiration House, Norwich. The Helpdesk operates 24 hours a day, 365 days a year and the main objective being to provide 24/7...


  • Norwich, United Kingdom Norse Group Full time

    **Customer Service Administrator - TFM** **£23,014.98 pro rata** Norse Group are seeking a Customer Service Administrator/Contact Advisor to provide customer service support within the Facilities Management division based at Inspiration House, Norwich. The Helpdesk operates 24 hours a day, 365 days a year and the main objective being to provide 24/7...


  • Norwich, United Kingdom Blue Octopus Recruitment Ltd Full time

    Permanent Full Time 37.5 Hours (Monday Thursday 08.30 17.00, Friday 08.30 16.30)We have a fantastic opportunity for a Customer Service Administrator to join our team.Managing and delivering post contract services to our clients and purchasers, youll continually improve our customer journey and enhance our customer satisfaction results.Assisting in the...


  • Norwich, United Kingdom Blue Octopus Recruitment Ltd Full time

    Permanent Full Time 37.5 Hours (Monday Thursday 08.30 17.00, Friday 08.30 16.30)We have a fantastic opportunity for a Customer Service Administrator to join our team.Managing and delivering post contract services to our clients and purchasers, youll continually improve our customer journey and enhance our customer satisfaction results.Assisting in the...


  • Norwich, United Kingdom Cooks Blinds & Shutters Ltd Full time

    **Job description** Cooks Blinds & Shutters Ltd are a successful family-owned Company, we are looking for a new member to join our team as a customer service administrator. This is an opportunity to work within a small and friendly team working mainly within the industrial/commercial sector. We are looking for somebody with an outgoing, friendly personality...


  • Norwich, United Kingdom Cooks Blinds & Shutters Ltd Full time

    **Job description** Cooks Blinds & Shutters Ltd are a successful family-owned Company, we are looking for a new member to join our team as a customer service administrator. This is an opportunity to work within a small and friendly team working mainly within the industrial/commercial sector. We are looking for somebody with an outgoing, friendly personality...


  • Norwich, United Kingdom Cooks Blinds & Shutters Ltd Full time

    **Job description** Cooks Blinds & Shutters Ltd are a successful family-owned Company, we are looking for a new member to join our team as a customer service administrator. This is an opportunity to work within a small and friendly team working mainly within the industrial/commercial sector. We are looking for somebody with an outgoing, friendly personality...


  • Norwich, United Kingdom Sharp Business Systems Deutschland GmbH Full time

    New opportunity for a **Customer Service/Administrator to** join the friendly team at the Snetterton office in Norfolk. Working hours are Monday to Friday 8.30- 5.00 or 9.00-5.30 - flexibility needed at times. A car is essential for getting to the office, and we have parking on site. **Responsibilities**: - First line contact in responding to customer...


  • Norwich, United Kingdom Morgan Sindall Construction Full time

    Permanent - Full Time 37.5 Hours (Monday - Thursday 08.30 - 17.00, Friday 08.30 - 16.30) We have a fantastic opportunity for a Customer Service Administrator to join our team within Lovell East Anglia, working from Broadland Business Park in Norwich. Managing and delivering post contract services to our clients and purchasers, you’ll continually improve...


  • Norwich, United Kingdom Norse Group Full time

    **Customer Service Administrator (Sundays) - TFM** **£23,014.98 pro rata** Norse Group are seeking a Customer Service Administrator/Contact Advisor to provide customer service support within the Facilities Management division based at Inspiration House, Norwich. The Helpdesk operates 24 hours a day, 365 days a year and the main objective being to provide...


  • Norwich, United Kingdom Norse Group Full time

    **Customer Service Administrator (Saturdays) - TFM** **£23,014.98 pro rata** Norse Group are seeking a Customer Service Administrator/Contact Advisor to provide customer service support within the Facilities Management division based at Inspiration House, Norwich. The Helpdesk operates 24 hours a day, 365 days a year and the main objective being to...


  • Norwich, United Kingdom Anglia DNA Services Full time

    Job description ANGLIA DNA is a real success story and has seen rapid growth, which is set to continue under the leadership of its’ dynamic owner. The company provides a variety of medical tests from DNA samples, including parentage, drugs, alcohol, disease and many others. We are a small flexible team which has recently expanded to the extent that we now...


  • Norwich, United Kingdom Howells Recruitment Full time

    Customer Service Administrator - ComplaintsBased in NorwichFull Time, PermanentSalary: £24,500 We are working with one of the UK's leading House Builders who are looking for a successful and proactive Customer Service Administrator to join their team based in Norwich. It will be your responsibility to liaise with residents to resolve complaints and prevent...

  • Recruitment Officer

    17 hours ago


    Norwich, Norfolk, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

    About the RoleNorfolk & Suffolk Foundation NHS Trust is seeking a highly organized and customer-focused individual to join our Recruitment Team as an Administrative Support Officer. This is an exciting opportunity to support the administration and customer service aspects of the recruitment process, from advertising to contract issuing.Main...

  • Recruitment Officer

    20 hours ago


    Norwich, Norfolk, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

    About the RoleNorfolk & Suffolk Foundation NHS Trust is seeking a highly organized and customer-focused individual to join our Recruitment Team as an Administrative Support Officer. This is an exciting opportunity to support the administration and customer service aspects of the recruitment process, from advertising to contract issuing.Main...

  • Customer Service

    3 months ago


    Norwich, United Kingdom Pertemps Network Group Full time

    **Customer Service**: - 176NorwichRSA**£12 Per Hour** - Full Time**Temporary** **Norwich, Norfolk** **Customer Service And Call Centre** **Job Description**: **I am looking for bright, sunny Customer Service individuals to work for student accommodation provider in Norwich** **Do you have a good customer service skills with a great "can do" attitude....


  • Norwich, Norfolk, United Kingdom CLARION HOUSING GROUP LIMITED Full time

    Job Summary:We are seeking a highly skilled Regional Housing Administrator to join our team at Clarion Housing Group Limited. As a key member of our administration team, you will be responsible for delivering a high-quality, customer-focused regional administration service to our Neighbourhood Team.Key Responsibilities:Deliver a highly effective and...


  • Norwich, Norfolk, United Kingdom CLARION HOUSING GROUP LIMITED Full time

    Job Summary:We are seeking a highly skilled Regional Housing Administrator to join our team at Clarion Housing Group Limited. As a key member of our administration team, you will be responsible for delivering a high-quality, customer-focused regional administration service to our Neighbourhood Team.Key Responsibilities:Deliver a highly effective and...

  • Service Administrator

    3 months ago


    Norwich, United Kingdom Ben Burgess Full time

    _At Ben Burgess its been our mission since 1931 to be the leader in our industry by offering excellent customer experiences and an inspiring place to work._ Our Service Administrator reports into our Service Managers within our workshop / service teams. They are key to ensuring we offer outstanding service, ensure excellent administration and the smooth...


  • Norwich, Norfolk, United Kingdom Pertemps Full time

    We are seeking a bright and sunny Customer Service individual to join our team at Pertemps, a leading student accommodation provider in the UK. As a Customer Service Assistant, you will be responsible for providing exceptional customer service and administrative support to our students and residents.Key Responsibilities:Answering phone calls and responding...