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Customer Service Representative

2 months ago

Norwich, Norfolk, United Kingdom Pertemps Full time

We are seeking a bright and sunny Customer Service individual to join our team at Pertemps, a leading student accommodation provider in the UK. As a Customer Service Assistant, you will be responsible for providing exceptional customer service and administrative support to our students and residents.

Key Responsibilities:

  • Answering phone calls and responding to student enquiries
  • Providing general customer service and administrative support to the team and residents
  • Assisting with deliveries and receiving packages
  • Conducting tours of the building for prospective students and clients
  • Checking room inventory and safety notices
  • Performing general administrative tasks

Requirements:

  • Excellent customer service skills with a positive attitude
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Basic administrative skills

What We Offer:

  • A competitive hourly rate of £12.00
  • A 37.5 hour working week, Monday to Friday
  • A 30 minute lunch break
  • A lovely and supportive team environment

About Us:

Pertemps is a leading student accommodation provider in the UK, dedicated to providing high-quality living spaces and services to our students. We are committed to delivering exceptional customer service and creating a welcoming and inclusive community for our residents.