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Claims Administrator

1 month ago

Swindon, United Kingdom Zurich Insurance Company Ltd. Full time

Location: Swindon (with hybrid working)

Closing date for applications: 9th August 2024

 

 

The opportunity:

 

Do you have administration experience? Do you enjoy working in a fast-paced and high-volume role? If so, we would love to hear from you Zurich Corporate risk are looking for a Life Claim’s administrator to join their team in Swindon. Don’t worry, we’re not expecting you to have claims experience

 

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

 

 

What will you be doing?

 

As a Life Claims Administrator, you will work closely with our Life Claims Case Managers, providing administrative support and dealing with customer queries both over the telephone and in writing.

 

There will be a lot of spinning plates in this role Some of your daily tasks would include monitoring the team mailbox, contacting the coroner’s office to obtain verification required for the assessment of claims and dealing with all kinds of customer queries.

 

You will need to maintain productivity as well as ensuring the quality and service standards are maintained.

 

 

Who are we looking for?

 

As we mentioned, we’re not expecting you to have Claims experience. It would be great if you have strong administration experience and ideally in a high volume and fast paced environment.

 

Customers are key to everything we do, so we would expect you to share our passion for providing excellent customer service.

 

You will work closely with internal colleagues, including Case Managers so having the ability to build strong relationships is essential.

 

 

Who we are:

 

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

 

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

 

 If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.

 

 

Our Culture:

 

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.

 

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social, and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

 

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

 

 

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.  #LI-Hybrid