Administration Assistant for Accounts

6 months ago


Swindon, United Kingdom Eastcott Veterinary Hospital & Referrals Swindon Full time

To provide effective support in relation to account management and aged debt, reporting directly to the Accounts Team Leader and Operations Manager.

The purpose of this position is to serve as a support function to the Management Team by minimising Practice debt (to target levels agreed with the Senior Leadership Team), by ensuring a prompt payment process and proactive pursuit of outstanding debts, including the use of third party agencies where appropriate.

This will be achieved through keeping accurate records, and completing various administration duties related to debt control. The Credit Controller should remain calm, courteous and professional at all times.

This position requires a practical knowledge of the practice’s organisation and services; the basic rules and regulations governing Practice; accuracy in transcribing information/messages and a practical knowledge of the standard procedures, veterinary records and terminology used in the practice.

This is a full time permanent position. Monday to Friday 9-5/ 10-6.

**MAIN DUTIES**

To be responsible for the accounts handling and debt management function.
- Manage all aged debt and outstanding accounts effectively and efficiently, maintaining regular phone contact, collecting payments and providing documentation as required;
- Review aged debtors listing and liaise closely with Finance Business Partner to provide information as required;
- Resolve client payment queries promptly;
- Update client records on PMS to ensure accurate and up to date information is available to Client Care at all times;
- Keep an accurate aged debt log including the status of all insurance claims and payments;
- Proactively manage aged debt accounts, liaising with clients to set up and expedite payment plans;
- Track repayment agreements to ensure payments are received in accordance with agreed due dates to actively reduce the bad debt provision;
- Assist with progressing accounts successfully through to County Court claims where needed;
- Work closely with the Accounts Lead and Operations Manager to manage aged debt as appropriate;
- Keep an accurate aged debt log including the status of all insurance claims and payments;
- Liaise with Insurance Team about status of insurance payments;
- Keep all filing up to date;
- Support the business financial performance by providing monthly financial reports to the Operations Manager.
- Support the Credit Controller with new debt during their absence as required;
- Support the finance and client care teams as required to facilitate effective account management
- Participate in performance management procedures and assist where required in staff training;
- Assist with quality assurance procedures and in audit preparation and checks;
- Ensure that safe working practices are adopted in compliance with GDPR and health and safety regulations;
- Respect the unique contribution of every individual at work and positively embracing equality and diversity;
- Use all systems and processes available for the rapid and efficient completion of job tasks;
- Undertake such other duties commensurate with the position as may reasonable be required.

**Person Specification - Accounts Handler**

To provide effective support in relation to all accounts handling and general finance functions, working with the Client Care Team and reporting directly to the Management Teams.

**Qualifications**

**Essential**
- GCSE Maths and English or equivalent
**Desirable**
- Accounting or debt management related qualification

**Experience**

**Essential**
- Administration experience
- Account Handler/Credit Control experience
- Excellent knowledge of Excel and Outlook

**Desirable**
- Working knowledge of other financial functions, e.g. payroll, purchase ledger, loans, insurance
- Reconciliation work
- Experience of significantly reducing bad debt
- Previous experience of working in a veterinary/doctors’ surgery

**Skills and abilities**

**Essential**
- Excellent numeracy skills
- Good written and verbal communication
- Strong attention to detail
- Excellent organisational skills

**Desirable**
- Experience in the use and development of financial systems

**Personal qualities**
- Friendly, approachable and a team player.
- High level of self-motivation
- Committed to excellent customer service, both internal and external
- Proactive and committed to achieving performance targets
- Positive, business-like approach to work, willing to work collaboratively with colleagues
- Reliable, able to see tasks through to completion despite frequent interruptions
- Cultural affinity to the practice, its mission, visions and values

**Other requirements**
- Clean, current driving licence
- A willingness to use own transport if and when required



  • Swindon, United Kingdom The Hills Group Full time

    **Hills Quarry Products** have an opportunity available for a **Sales & Accounts Administrator **to join our team at our **Wiltshire House, Swindon**. You will join us on a **full time, permanent basis** and in return, you will receive a competitive salary of **£23,400.00** **per annum** alongside a great range of benefits, including: - Healthcare...

  • Accounts Administrator

    12 hours ago


    Swindon, Swindon, United Kingdom CV-Library Full time

    Job Description:We are seeking a highly skilled Accounts Administrator to join our team at CV-Library. This is a full-time permanent role based in Melksham, with competitive salary ranging from £28,000 to £33,000 per annum.Key Responsibilities:Prepare and issue invoices to customersRecord and verify financial transactions, including supplier and customer...


  • Swindon, Swindon, United Kingdom Cinque Ports Vets Full time

    About Cinque Ports VetsWe are a leading veterinary practice seeking a skilled Accounts and Administration Associate to join our team. This is a full-time permanent position, offering a competitive salary of £25,000 - £30,000 per annum.Job DescriptionManage all aged debt and outstanding accounts, maintaining regular contact with clients, collecting...


  • Swindon, United Kingdom CV-Library Full time

    Accounts Receivable Administrator Location: Royal Wootton Bassett Industry: Healthcare Contract Type: Temp To Perm Salary: £25,000pa Are you an experienced Accounts Receivable Administrator looking for a new opportunity? Our client is seeking a motivated and detail-oriented individual to join their team in Royal Wootton Bassett. About our...


  • Swindon, United Kingdom Adecco Full time

    Accounts Receivable Administrator Location: Royal Wootton Bassett Industry: Healthcare Contract Type: Temp To Perm Salary: £25,000pa Are you an experienced Accounts Receivable Administrator looking for a new opportunity? Our client is seeking a motivated and detail-oriented individual to join their team in Royal Wootton Bassett. About our client: We...

  • Accounts Administrator

    7 months ago


    Swindon, United Kingdom Workman LLP Full time

    **Accounts Administrator** As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry. **Some of your benefits** - Flexible benefits package: including gym membership, child-care, bike to work - Discretionary annual staff bonus - Healthcare & life cover plans - Long service...

  • Accounts Administrator

    6 months ago


    Swindon, United Kingdom Alsco Ltd Full time

    **Accounts Administrator - Part Time 20 hours per week.** **£23,100 pro rata salary plus benefits.** **What you’ll do**: Reporting to the General Manager you’ll be responsible for: - Checking company bank statements daily to account for incoming & outgoing funds on Sage 50 Accounts software. - Allocating payments off customer ledgers, recording direct...


  • Swindon, United Kingdom Adecco UK Limited Full time

    Accounts Receivable AdministratorLocation: Royal Wootton BassettIndustry: HealthcareContract Type: Temp To PermSalary: £25,000paAre you an experienced Accounts Receivable Administrator looking for a new opportunity? Our client is seeking a motivated and detail-oriented individual to join their team in Royal Wootton Bassett.About our client:We are passionate...


  • Swindon, United Kingdom Thrings LLP Full time

    We are looking for a proactive Administration Assistant, on a part time basis (3 days per week), to join the Company Commercial Team in our Swindon office, to provide an excellent administrative service and a file opening process, including the setup of new clients and matters. As a law firm, we support our clients by providing a variety of advice, across...


  • Swindon, United Kingdom Adecco Full time

    Accounts Receivable Administrator Location: Royal Wootton Bassett Industry: Healthcare Contract Type: Temp To Perm Salary: £25,000pa Are you an experienced Accounts Receivable Administrator looking for a new opportunity? Our client is seeking a motivated and detail-oriented individual to join their team in Royal Wootton Bassett. About our client: We are...

  • Assistant Account

    6 months ago


    Swindon, United Kingdom Infinite Group Full time

    **Please note this role is onsite only, so living a commutable distance to our Swindon head office is essential.** **ASSISTANT ACCOUNTANT** We are seeking a versatile professional to assist the Finance Department, Finance Manager, and Managing Directors by handling routine administrative and accounting tasks. SKILLS AND QUALIFICATIONS - Proficiency with...


  • Swindon, United Kingdom Adecco Full time

    Accounts Receivable Administrator Location: Royal Wootton Bassett Contract Type: Temp to Perm Salary: £25,000 per annum (may be flexible) Are you ready to be part of a dynamic and innovative healthcare team? We're on the lookout for a detail-driven Accounts Receivable Administrator to join our passionate and rapidly growing organisation in Royal...


  • Swindon, United Kingdom CV-Library Full time

    Accounts Receivable Administrator Location: Royal Wootton Bassett Contract Type: Temp to Perm Salary: £25,000 per annum (may be flexible) Are you ready to be part of a dynamic and innovative healthcare team? We're on the lookout for a detail-driven Accounts Receivable Administrator to join our passionate and rapidly growing organisation in Royal...


  • Swindon, Swindon, United Kingdom CV-Library Full time

    We're looking for a talented Executive Assistant with Administrative Experience to join our team in Trowbridge on a permanent basis. This is a great opportunity for a professional and organized individual with strong administrative and basic accounting skills.Main Responsibilities:Supervise daily office operations to maintain efficiency and...


  • Swindon, Swindon, United Kingdom Cinque Ports Vets Full time

    Permanent Accounts Assistant JobWe are seeking a highly skilled Permanent Accounts Assistant to join our finance team. The successful candidate will earn a salary of £26,000 - £31,000 per annum.Job DescriptionManage all aged debt and outstanding accounts, maintaining regular contact with clients, collecting payments, and providing documentation as...


  • Swindon, Swindon, United Kingdom Corpay Full time

    Job SummaryWe are looking for a skilled Accounting and Administration Coordinator to support our Finance team in Swindon, UK. This is an excellent opportunity to develop your career in finance and gain valuable experience in accounts receivable.About the RoleThe successful candidate will be responsible for processing daily cash receipts, direct debit runs,...

  • Accounts Assistant

    3 weeks ago


    Swindon, United Kingdom HAYS Full time

    Accounts Assistant Job Opportunity In Swindon Your new company Currently representing a client who are on the search for an Accounts Assistant to join their Finance Team in Swindon. The role focusses on ensuring sales and purchase invoicing is complete to a high standard.Your new role As an Accounts Asisstant you will be responsible for, but not limited to...

  • Accounts Assistant

    3 weeks ago


    Swindon, United Kingdom HAYS Full time

    Accounts Assistant Job Opportunity In Swindon Your new company Currently representing a client who are on the search for an Accounts Assistant to join their Finance Team in Swindon. The role focusses on ensuring sales and purchase invoicing is complete to a high standard.Your new role As an Accounts Asisstant you will be responsible for, but not limited...

  • Administrator

    6 months ago


    Swindon, United Kingdom Yoke for CWS (AMS) Full time

    On behalf of **Nationwide,** AMS are seeking an **Administrator** for a **9* **month contract* at Nationwide House, Pipers Way, Swindon SN38 1NW Our front line teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network...

  • Accounts Administrator

    7 months ago


    Swindon, United Kingdom Grant Engineering (UK) ltd Full time

    Grant UK is a leading and trusted provider of sustainable home heating solutions. We are a family owned and run company with a strong caring and supportive culture at the heart of the business. We are looking for an enthusiastic and motivated Accounts / Contracts Assistant to join our finance team. This role is to assist the Contracts Manager who works...