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Change Manager

2 months ago

City of London, United Kingdom Investigo Full time

Change Manager // Business Readiness // London Market // Insurance

CONTRACT / LONDON / HYBRID WORKING / 6 month contract

A London Market Insurer has a requirement for a Change Manager to join their transformation programme. The ideal candidate will have operated as a Business Change Manager and will support with business readiness and business adoption to ensure the business are ready for the next stage in the change journey.

Key Responsibilities:

  • Apply change management methods, processes and tools to support the projects and initiatives. in achieving the
  • required adoption
  • Conduct impact analyses, assess change readiness and identify key stakeholders and areas of potential
  • resistance in line with the CM service levels
  • Represent the need for clear and defined measures of success / user adoption metrics and monitor change
  • progress / user adoption
  • Identify and plan for any anticipated resistance and support the business in implementing resistance management
  • Provide input, document requirements and support the design and delivery of training programs
  • Build strong relationships with the business stakeholders, through a solid and empathetic understanding of the
  • projects impacts on people, to assist in shaping and delivering projects and their associated change plans.
  • Work to build and gain maximum buy-in from change networks
  • Actively contribute to helping mature the Change management team through being visible in team meetings and
  • promoting the team and capability positively through your business networks
  • Work with change sponsors to help coach them in how to perform their role effectively to the benefit of the change being implemented


Skills and Experience:

  • Experience and knowledge of implementing change management principles
  • Experience developing and driving the successful delivery of multiple change plans (including resistance
  • management)
  • Experience in organisation design and/or in driving cultural/ behavioural change amongst diverse groups of
  • people and cultures
  • Strong understanding of the change journey, people impact and ability to navigate this process when
  • implementing a new way of working
  • Excellent communication skills with a good level of negotiation, influencing and presentation skills
  • Experience as part of a team implementing a major programmes of change
  • Experience with project management approaches (Agile / Waterfall), tools and phases of the project lifecycle
  • A passion for driving operational and cultural change with a specific focus on delivering exceptional customer
  • experience and results oriented approach.