Current jobs related to Engineering Customer Manager AV/VC - Chertsey - AV Jobs

  • Engineering Customer Manager AV/VC

    3 months ago

    Chertsey, United Kingdom AV Jobs Full time

    The Opportunity This is a great opportunity to join a Global Communications company as their Engineering Customer Manager. Your responsibilities will include: - Engineering Scheduling (AV diary management Planning) - Assisting engineers while onsite - Booking engineer travel - Assigning engineers to projects/service calls - Ensuring all qualifications are...

  • Engineering Customer Manager AV/VC

    3 months ago

    Chertsey, United Kingdom AV Jobs Full time

    The OpportunityThis is a great opportunity to join a Global Communications company as their Engineering Customer Manager.Your responsibilities will include:- Engineering Scheduling (AV diary management Planning)- Assisting engineers while onsite- Booking engineer travel- Assigning engineers to projects/service calls- Ensuring all qualifications are...

  • Customer Project Manager

    4 days ago

    Chertsey, Surrey, United Kingdom AV Jobs Full time

    The OpportunityThis is a great opportunity to join a Global Communications company as their Engineering Customer Manager.Key Responsibilities:Engineering Scheduling (AV diary management Planning)Assisting engineers while onsiteBooking engineer travelAssigning engineers to projects/service callsEnsuring all qualifications are current/booking engineers on...

  • Customer Project Manager

    3 days ago

    Chertsey, Surrey, United Kingdom AV Jobs Full time

    The OpportunityThis is a great opportunity to join a Global Communications company as their Engineering Customer Manager.Key Responsibilities:Engineering Scheduling (AV diary management Planning)Assisting engineers while onsiteBooking engineer travelAssigning engineers to projects/service callsEnsuring all qualifications are current/booking engineers on...

  • Technical Customer Support Manager

    3 weeks ago

    Chertsey, Surrey, United Kingdom AV Jobs Full time £50,000

    Position OverviewThis is an excellent opportunity to become part of a leading Global Communications organization as their Technical Customer Support Manager.Key ResponsibilitiesManage scheduling for engineering resources, including diary management and planning.Coordinate travel arrangements for engineers.Allocate engineers to various projects and service...

  • Smart Home AV Technician

    1 hour ago

    Chertsey, United Kingdom Pro Media Solutions Ltd Full time

    Company DescriptionPro Media Solutions Ltd based in Chertsey, Surrey and offers Home Networking, Smart Home Automation, Home Cinema, Multi Room Audio & Video and integrated Security solutions. With over 12 years years of experience in installing leading residential & commercial equipment, we cater to clients in Surrey, Berkshire, Middlesex, and London...

  • Junior Digital Media Manager

    2 weeks ago

    Chertsey, United Kingdom Samsung Full time

    The DTC team is one of the fastest growing, rapidly changing areas of SEUK to work in. Digital is at the heart of everything Samsung does – whether it’s showcasing the launch of our latest products or driving sales through Samsung.com. Online Sales are growing rapidly, and the team is expanding quickly to meet the needs of consumers, and ambitions of...

  • SaaS Customer Success Manager II

    3 months ago

    Chertsey, United Kingdom F5 Full time

    At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.    Everything we do centers...

  • Customer Experience Manager

    5 days ago

    Chertsey, Surrey, United Kingdom In Technology Group Full time

    Job Summary:The In Technology Group is seeking a highly skilled Project Delivery Manager to lead the delivery of customer support operations and drive business growth. As a key member of our team, you will be responsible for ensuring the swift and consistent delivery of improvements to meet and exceed business targets.About the Role:As a Project Delivery...

  • Retail Analytics and Strategy Manager

    3 weeks ago

    Chertsey, Surrey, United Kingdom March Personnel Full time

    Position: Retail Analytics and Strategy ManagerSalary: Competitive day rate + bonus structureHours: Monday-Friday, 9am-5:30pmOverview of the Retail Analytics and Strategy Manager RoleThe ideal candidate for this position demonstrates analytical flexibility, strategic foresight, and technical expertise with tools such as GfK, Excel, and Power BI. They are...

  • Customer Success Architect

    3 months ago

    Chertsey, United Kingdom F5 Full time

    At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.    Everything we do centers...

  • Customer Experience Project Manager

    4 days ago

    Chertsey, Surrey, United Kingdom Cornucopia IT Resourcing Full time

    Cornucopia IT Resourcing is seeking a seasoned Project Delivery Manager to join their customer services operations team.Job Summary:The ideal candidate will have a strong background in Customer Experience Management and Enterprise Software solutions consulting. They will be responsible for leading projects that require deep knowledge of business practices in...

  • Customer Success Manager II

    3 hours ago

    Chertsey, Surrey, United Kingdom F5 Full time

    Job SummaryWe are seeking an exceptional Customer Success Manager II to join our dynamic team at F5. This role is pivotal in driving customer adoption and success for F5 Distributed Cloud solutions.Key ResponsibilitiesEnsure the success of F5 Distributed Cloud customers by providing oversight, adoption recommendations, and risk management.Maintain a deep...

  • Customer Success Manager II

    32 minutes ago

    Chertsey, Surrey, United Kingdom F5 Full time

    Job SummaryWe are seeking an exceptional Customer Success Manager II to join our dynamic team at F5. This role is pivotal in driving customer adoption and success for F5 Distributed Cloud solutions.Key ResponsibilitiesEnsure the success of F5 Distributed Cloud customers by providing oversight, adoption recommendations, and risk management.Maintain a deep...

  • Senior Engineer

    1 month ago

    Chertsey, Surrey, United Kingdom Electus Recruitment Solutions Full time

    As a Senior Systems Engineer, you will use your knowledge of Communication or Sensor Systems to lead a major project team in the role of System Design Authority and work across the whole systems lifecycle for various defence projects. You will have the opportunity to work for a thriving independent UK defence contractor based in Chertsey and specialising in...

  • Sales Executive

    3 weeks ago

    Chertsey, Surrey, United Kingdom March Personnel Full time

    Position: Sales Executive for Trading Compensation: Competitive daily rate along with a performance-based bonus structure Join our esteemed client's Direct to Consumer (D2C) Division to lead marketing strategies focused on improving customer engagement and boosting sales through online platforms and premium retail channels. Key Responsibilities of a Sales...

  • Lead Engineering Manager

    3 weeks ago

    Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Lead Engineering Manager - Chertsey, SurreyJob Type: Full TimeThe Lead Engineering Manager is tasked with consistently exhibiting exceptional performance across a wide range of integrated functions in support of the designated Area Manager. The individual in this role is expected to pursue the same established and measurable departmental goals as peers in...

  • Lead Engineering Manager

    3 weeks ago

    Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Lead Engineering Manager - Chertsey, SurreyJob Type: Full TimeThe Lead Engineering Manager is tasked with consistently showcasing exceptional performance across a wide range of integrated functions in support of the designated Area Manager. It is anticipated that the individual in this role will strive towards the same agreed and measurable departmental...

  • Lead Engineering Manager

    3 weeks ago

    Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Lead Engineering ManagerEmployment Type: Full TimeThe Lead Engineering Manager is tasked with consistently exhibiting exceptional performance across a wide range of integrated functions in support of the designated Area Manager. It is anticipated that the individual in this role will strive towards the same defined and measurable departmental goals as peers...

  • Lead Engineering Manager

    3 weeks ago

    Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Lead Engineering Manager - Chertsey, SurreyJob Type: Full TimeThe Lead Engineering Manager is expected to consistently exhibit exceptional performance across a wide range of integrated functions in support of the designated Area Manager. The individual in this role will strive to achieve the same agreed and measurable departmental goals as peers in...

Engineering Customer Manager AV/VC

2 months ago

Chertsey, United Kingdom AV Jobs Full time

The Opportunity

This is a great opportunity to join a Global Communications company as their Engineering Customer Manager.

Your responsibilities will include:

- Engineering Scheduling (AV diary management Planning)
- Assisting engineers while onsite
- Booking engineer travel
- Assigning engineers to projects/service calls
- Ensuring all qualifications are current/booking engineers on courses to expand their knowledge
- Finding engineering resource for jobs/projects
- Approving Engineering overtime
- Approving Engineering expenses
- Approving Engineering fuel car expenses
- RAMS
- Booking responding to service call outs
- Sending service job reports to customers
- Escalation point for customers and general customer service
- RMAs Returns
- Validating approving contractor timesheets
- Managing and responding to all support emails requests
- Assigning engineer to service calls
- Arranging install dates/scheduling with customers and any facilities requirements
- Obtaining SOW from surveying engineer
- Ensuring you have all kit equipment for project
- Organising delivery of equipment logistics
- Ensuring update of stock sheet

And all management of operations.

Based in Surrey, salary will be 50k p.a. plus pension and benefits.

Your skills and experience

The successful candidate will have Audio Visual and Video Conferencing engineering experience and management experience in this market. Ideally with international experience as offices are worldwide due to the nature of the business.

You will be an effective leader who has excellent communication skills, both verbal and written.

You will focus on best practice and awesome customer service.

The Organisation

Our client is a global communications and conferencing company who provide secure and compliant video and audio conferencing, event calls, audio-visual solutions and maintenance services. They pride themselves on long-term relationships with many financial blue-chip clients, where security and compliance are vital. They make their products and services simple for everyone to use so that you can concentrate on your own business needs.

The Recruiter

AV Jobs are the UK s No. 1 recruiter in the Audio Visual and complementary products marketplace, ensuring the best fit of client and candidate.