Customer Care Coordinator
1 day ago
Customer Care Coordinator
Office Working full time in a small village close to Great Witley, Worcestershire
Temp-perm/FTC Maternity Contract Available
Pay rate: £11.44 per hour
Working Hours: 41.5 hours a week - Monday-Friday with alternating weekend work days/times to will be discussed at interview stage.
Candidate will need to drive due to location of the offices
DBS Check to be conducted if successful
As a Customer Care Coordinator, you will be the first point of contact for clients accessing the service, handling calls from service users, family members, and healthcare professionals. You will ensure that service users' queries are handled in accordance with their support plan. If you have the desire and passion to provide excellent customer service, this may be the role for you
Customer Care Coordinator - Duties & Responsibilities:
- Respond promptly to incoming calls, providing excellent customer service and updating care records as necessary to ensure the welfare of service users
- Efficiently mobilise responder/emergency services when appropriate
- Conduct scheduled outbound service user calls as required to ensure their wellbeing
- Provide care, support, and coordination in accordance with co-produced plans, reassuring users
- Build rapport and establish relationships with service users, gaining an understanding of their needs to ensure they are well-informed and engaged
- Prioritise alerts and notifications, providing proactive and reactive support and following appropriate escalation pathways
- Distribute relevant clinical information for timely equipment and service delivery
- Report equipment repairs and requirements to the relevant Service Centre
Customer Care Coordinator - Skills and Requirements:
- Previous experience in a telephone-based customer service/customer care role
- Excellent communication skills and telephone manner
- Ability to quickly adapt to service user/customer needs and communicate in a caring and respectful manner
- Strong organisational skills and experience with detailed process and record keeping
- Proficient in Microsoft Office and previous experience with in-house systems.
If you are available immediately and happy to start on a temporary contract, apply today
#J-18808-Ljbffr-
Customer Care Coordinator
3 weeks ago
Worcester, United Kingdom Hewett Recruitment Full timeCustomer Care CoordinatorOffice Working full time in a small village close to Great Witley, WorcestershireTemp-perm/FTC Maternity Contract AvailablePay rate: £11.44 per hourWorking Hours: 41.5 hours a week - Monday-Friday with alternating weekend work days/times to will be discussed at interview stage.Candidate will need to drive due to location of the...
-
Care Coordinator
7 days ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and dedicated Care Coordinator to join our Perinatal Mental Health Team. As a key member of our multi-disciplinary team, you will work closely with patients, their families, and carers to provide comprehensive care and support.Key ResponsibilitiesComplete assessments and develop care plans in collaboration with...
-
Care Coordinator
6 days ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and dedicated Care Coordinator to join our Perinatal Mental Health Team. As a key member of our multi-disciplinary team, you will work closely with patients, their families, and carers to provide comprehensive care and support.Key ResponsibilitiesComplete assessments and develop care plans in collaboration with...
-
Customer Care Coordinator
3 weeks ago
Worcester, Worcestershire, United Kingdom Hewett Recruitment Full time €11Customer Care Coordinator Office Working full time in a small village close to Great Witley, Worcestershire Temp-perm/FTC Maternity Contract Available Pay rate: £11.44 per hour Working Hours: 41.5 hours a week - Monday-Friday with alternating weekend work days/times to will be discussed at interview stage. Candidate will need to drive due to location...
-
Customer Care Coordinator
3 weeks ago
Worcester, Worcestershire, United Kingdom Hewett Recruitment Full time €11Customer Care Coordinator Office Working full time in a small village close to Great Witley, Worcestershire Temp-perm/FTC Maternity Contract Available Pay rate: £11.44 per hour Working Hours: 41.5 hours a week - Monday-Friday with alternating weekend work days/times to will be discussed at interview stage. Candidate will need to drive due to location...
-
Care Coordinator
2 weeks ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and dedicated Care Coordinator to join our Perinatal Mental Health Team at Herefordshire and Worcestershire Health and Care NHS Trust. As a key member of our multidisciplinary team, you will play a vital role in supporting women at risk of developing or experiencing moderate to severe mental health difficulties...
-
Care Coordinator
2 weeks ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and dedicated Care Coordinator to join our Perinatal Mental Health Team at Herefordshire and Worcestershire Health and Care NHS Trust. As a key member of our multidisciplinary team, you will play a vital role in supporting women at risk of developing or experiencing moderate to severe mental health difficulties...
-
Care Coordinator
3 weeks ago
Worcester, Worcestershire, United Kingdom SW Healthcare Full timeAbout the RoleSW Healthcare is seeking a dedicated Care Coordinator to play a crucial role in coordinating care for residents of care homes. As a Care Coordinator, you will work closely with GP practices to provide seamless, patient-centered care.Main ResponsibilitiesIdentify patients needing care packages and coordinate their supportDevelop and maintain...
-
Care Coordinator
20 hours ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and dedicated Care Coordinator to join our Perinatal Mental Health Team. As a key member of our multi-disciplinary team, you will play a vital role in supporting women at risk of developing or experiencing moderate to severe mental health difficulties during pregnancy and the postnatal period.Key...
-
Care Coordinator
17 hours ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and dedicated Care Coordinator to join our Perinatal Mental Health Team. As a key member of our multi-disciplinary team, you will play a vital role in supporting women at risk of developing or experiencing moderate to severe mental health difficulties during pregnancy and the postnatal period.Key...
-
Care Coordinator
2 days ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and dedicated Care Coordinator to join our Perinatal Mental Health Team. As a key member of our multi-disciplinary team, you will play a vital role in supporting women at risk of developing or experiencing moderate to severe mental health difficulties during pregnancy and the postnatal period.Key...
-
Care Coordinator
2 days ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and dedicated Care Coordinator to join our Perinatal Mental Health Team. As a key member of our multi-disciplinary team, you will play a vital role in supporting women at risk of developing or experiencing moderate to severe mental health difficulties during pregnancy and the postnatal period.Key...
-
Care Coordinator
3 months ago
Worcester, United Kingdom Blossom homecare worcester Full timeCare coordinator role is a 37.5 hour contract (must have NVQ level ) Must be available to work at the Blossom office Monday to Friday 9 until 5pm, availability 7am until 10pm evening and weekends on an oncall rota, and to assist senior carers when required. The care coordinator will also work in the office and support our Office manager with the day to day...
-
Care Coordinator
1 week ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and dedicated Care Coordinator to join our Perinatal Mental Health Team. As a key member of our multi-disciplinary team, you will play a vital role in supporting women at risk of developing or experiencing moderate to severe mental health difficulties during pregnancy and the postnatal period.Key...
-
Care Coordinator
1 week ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAbout the RoleWe are seeking a highly skilled and dedicated Care Coordinator to join our Perinatal Mental Health Team. As a key member of our multi-disciplinary team, you will play a vital role in supporting women at risk of developing or experiencing moderate to severe mental health difficulties during pregnancy and the postnatal period.Key...
-
Customer Care Consultant
1 month ago
Worcester Park, Greater London, United Kingdom Corinium Care Full timeAbout The Position Customer Care Consultant – Corinium Care - Competitive Salary with Bonus Opportunities Are you a proactive individual with a strong interest in the healthcare sector? Do you aspire to contribute positively to a highly regarded care organization? If this resonates with you, we encourage you to explore this opportunity. In...
-
Care Service Manager
2 weeks ago
Worcester, Worcestershire, United Kingdom Social Care 2 Recruit Full time £38,000About the RoleWe are seeking a highly experienced and qualified Registered Manager to lead our home care service in the community. As a key member of our team, you will be responsible for ensuring the highest quality of care is delivered to our customers in their own homes.Key ResponsibilitiesManage the branch effectively in line with CQC standards, ensuring...
-
Care Service Manager
2 weeks ago
Worcester, Worcestershire, United Kingdom Social Care 2 Recruit Full time £38,000About the RoleWe are seeking a highly experienced and qualified Registered Manager to lead our home care service in the community. As a key member of our team, you will be responsible for ensuring the highest quality of care is delivered to our customers in their own homes.Key ResponsibilitiesManage the branch effectively in line with CQC standards, ensuring...
-
Care Team Leader
3 months ago
Worcester, United Kingdom Relish Care Recruitment Full time**Location: Worcester** **Salary: Up to £26,500 p.a. + benefits** We are working with a quality driven domiciliary care provider who have an established private customer base and a highly supportive office team culture. Within this role you would be responsible for ensuring your customers and carers receive the best quality service. Care is provided...
-
Care Coordinator
22 hours ago
Worcester, Worcestershire, United Kingdom Caremark Ltd Full timeAbout the RoleThe Care Coordinator will be responsible for ensuring all client visits are allocated and met to a high standard. This will involve working closely with the Deputy Manager to recruit and manage a team of Care and Support Workers, and maintaining accurate records of client and worker information.Key ResponsibilitiesAnswering incoming telephone...