Care Team Leader

7 months ago


Worcester, United Kingdom Relish Care Recruitment Full time

**Location: Worcester**

**Salary: Up to £26,500 p.a. + benefits**

We are working with a quality driven domiciliary care provider who have an established private customer base and a highly supportive office team culture.

Within this role you would be responsible for ensuring your customers and carers receive the best quality service. Care is provided within the customers home, as such you may be required to travel so a drivers licence and own transport is essential.

This role would suit someone with Field Care Supervisor/Care Coordinator experience or someone who has worked as a Senior Carer and wants to progress their career. Within this role you will supervise Carers out in the field, carry out spot checks and quality audits and support clients through the full care cycle from enquiry to providing care.
- Previous experience of working in homecare/elderly care
- Skills in carrying out care reviews and setting up packages of care
- To be a team player, with a flexible attitude and positive outlook
- Be able to pay strong attention to detail and keep all documentation up to date in line with company procedures and care regulations
- Have experience of supervising a small Team of Carers and ensure that they feel supported and motivated in their work by carrying out regular face to face meetings and 121 support sessions
- Strong organisational and time management skills
- To be able to think fast on your feet and make quick decisions

**As Care Team Leader you will be required to:

- **
- Monitor quality of care via service reviews, care plans & medication auditing
- Arrange and complete client visits and assessments, setting up and writing appropriate care plans
- Undertake client and carer introductions and support visits
- Assist the Care Manager with the day to day operations of the business
- Respond and resolve customer queries
- Assist with inducting and supervising of new Carers to the organisation
- Develop strong working relationships with carers and clients
- Be part of the On-Call Team

**Job Types**: Full-time, Permanent

**Salary**: Up to £26,500.00 per year

**Experience**:

- providing care: 1 year (required)
- supervisory: 1 year (required)

Work Location: In person


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