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Customer Service Advisor

2 months ago


Wathupondearne, United Kingdom IMH Recruitment Full time

IMH Recruitment have a fantastic opportunity for experienced Customer Service Advisors to join our reputable client based in Wath Upon Dearne. Our client is a manufacturing and distribution retailer in Rotherham, who have a wide reach with offices based throughout the UK.

Duties and Responsibilities:

  • Providing first point of contact resolution to customers
  • Handle customer enquiries
  • Provide support and product/ service information
  • Build relationship with customers
  • Liaising with couriers and customers regarding deliveries
  • Updating accounts
  • Using multiple systems an databases
  • Administration of orders
  • Complaints handling
  • Taking inbound calls

Required Skills

  • Problem Solving
  • Strong communication skills
  • Computer Literate
  • Call Handling Experience
  • Email Handling or Live Chat Experience

Hours and Pay

  • Monday - Friday 11:30am-8pm
  • 12.18 per Hour (25,334.00 Annually).
  • Temp to perm role

Job Types: Full-time, Temp to perm

Pay: 12.18 per hour