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NHS Bookings
3 months ago
Job Description
NHS Bookings - Patient Telephone Co-ordinator
Location: Woodlands Hospital, Kettering
Hours: 22.5 hours per week, part-time, flexible working hours Monday to Friday 09.00-17.00
Salary: Depending on experiences + Benefits
The Role
Exciting opportunities have arisen at Woodland Hospital as we continue to expand with Glendon Wood Hospital our brand-new day case facility based in the Glendon area of Kettering.
We are seeking enthusiastic and highly motivated individual with excellent interpersonal and customer services skills to join our NHS Booking Team.
This role involves taking calls from patients ensuring all our patients receive a first-class experience. The focus of the role is dealing with patient enquiries and finding solutions for our patients and dealing with their call effectively.
The working hours are 22.5, to be worked flexibly, Monday to Friday between 09.00 -17.00.
What we give back to you
- 25 Days Leave + Bank Holidays (prorated)
- Buy & Sell Flexi Leave Options
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Free Parking on site (where possible)
- Subsidised staff restaurant (where possible)
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
About Us
The Woodland hospital in Kettering has four theatres operating 6 days a week, covering a diverse range of elective services including Orthopaedic, Spinal, Pain, General surgery, Weight loss Surgery, Cosmetic Surgery, Urology, Gynaecology, ENT and Ophthalmology. We have a 23 bedded inpatient ward and 19 Day case Rooms/Bays. We also have a pharmacy and physiotherapy unit and radiology services at the hospital.
Glendon Wood Hospital works closely with Woodland Hospital with clinical staff moving across both sites as well as some non-clinical staff moving between the two sites in support of the clinical activities. Glendon Wood Hospital has 2 laminar flow theatres and a designated endoscopy suite as well as outpatients, physiotherapy and a full imaging suite including CT, MRI and mammography.
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care.
It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
