Employee Experience Specialist

About Schroders
We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.

The base
Our headquarters in the City of London provides a modern and collaborative work environment with onsite facilities to help you stay healthy and happy, including an onsite gym with fitness studios, health hub, subsidised eatery, outside terraces, and social spaces. We also have everything you need to work flexibly.

The team
The People & Culture team is responsible for ensuring that Schroders maximises the return on its investment in people and does this through the development and implementation of policies and practices that attract, reward, and retain high quality employees, to achieve business objectives in line with our values and strategic goals.

Who we're looking for
As the Employee Experience Specialist, you will be pay a critical role in the creation and delivery of an engaging, holistic, consistent, human-centred approach to our People & Culture communications and employee interaction. 

You will be responsible for ensuring effective engagement strategies that align with the company's culture and values, ultimately enhancing and driving subjective and objective measures of success whilst also ensuring a positive employee experience for all. 

You will collaborate with various stakeholders to review and transform how we communicate and interact with employees, and managers, throughout the employee life cycle, focusing on how we can proactively present information and support to people, as and when they need it. 

This role will include a healthy mix of creativity, alongside a data driven approach, helping us identify areas for improvement and implementing positive change that helps contribute to our supportive and inclusive workplace. 

What you'll be like 

• Creative and forward-thinking, exploring new ideas and approaches to enhance the employee experience, embracing technology, staying informed about industry trends, and seeking best practices for positive change;
• Strong organizational skills, effectively planning and balancing work to meet goals and deadlines;
• Excellent verbal and written communication skills, conveying information concisely and engagingly;
• Active listening and data analytics abilities to understand employee feedback and address business concerns;
• Works successfully both independently and collaboratively as part of a team;
• Builds positive relationships and possesses strong collaboration skills to effectively communicate and influence key stakeholders;
• Objective and unbiased reasoning, providing sound recommendations while considering all relevant factors;
• Flexible and adaptable problem-solving skills, taking ownership and delivering optimal solutions;
• Understands the importance of confidentiality when dealing with benefits-related issues and
• Strategic thinker, contributing to broader People & Culture priorities.

What you'll do 

• Develop and establish the People & Culture identity and tone of voice for consistent messaging across all employee-facing communications;
• Effectively communicate the People and Culture calendar and activities to keep employees informed and engaged;
• Explore opportunities to continuously enhance, innovate and improve employee experiences by leveraging technology, data analytics and employee feedback to drive improvements to our employee experience throughout their life at Schroders;
• Redesign MySchroders (intranet) People & Culture resources and policies to enhance the employee experience, streamline processes, and reduce queries;
• Enhance talent attraction across social media by effectively communicating our employee value proposition to future and current talent;
• Collate and prepare People and Culture content for inclusion in internal and external media, reporting and award submissions;
• Represent the People & Culture team in stakeholder meetings, collaborating with internal communications to ensure alignment with brand and effectively manage the deployment of people communications;
• Monitor and analyse the effectiveness of communication efforts, using metrics to continually improve communication practices;
• Collate and analyse employee feedback through surveys, focus groups, or other feedback mechanisms to gather feedback and understand employee needs. Use feedback to identify areas for improvement and develop action plans to enhance the employee experience;
• Collaborates closely with key internal stakeholders across the globe, including business leaders, the People and Culture team, and employee resource groups to build relationships, gain buy-in, and provide a framework for effective communication of employee engagement initiatives, and employee experience improvements and
• Develop and maintain relationships with key external stakeholders, such as media outlets and industry professionals, to promote and enhance the organisation's reputation.

The knowledge, experience and qualifications that you'll need

• Strong understanding of HR policies, practices, and procedures to effectively communicate people and culture information and align with organizational initiatives;
• Specific experience in HR, internal communications, employer branding, or employee engagement roles, creating and delivering People-related content;
• Excellent writing and editing skills for clear, concise, and engaging communications aligned with the organization's brand;
• Project management experience for effective planning and execution of communication initiatives;
• Knowledge of best practices in employee communications and engagement, including behavioural change expertise;
• Collaboration with cross-functional teams and stakeholder management and
• Proficiency in technology and digital platforms for communication purposes.

The knowledge, experience and qualifications that will help

• Qualification in psychology or behavioural science – insights in understanding human behaviour, motivation, and the principles of behavioural change. Bringing to the role knowledge about various strategies and frameworks that could be applied to encourage positive behavioural change and employee engagement and
• Qualification in organizational development or change management - insights into the process of initiating and managing behavioural change within an organization. Bringing to the role an understanding of the dynamics of organizational culture, change models, and effective strategies for driving behavioural change.

We recognise potential, whoever you are
Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.

Create and manage profiles for future opportunities.

For applicants applying for positions with Schroder Investment Management North America Inc. (SIMNA):
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SIMNA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Please view SIMNA’s EEO POLICY STATEMENT . If you’d like more information on your EEO rights under US law, please view EEO IS THE LAW POSTER , EEO IS THE LAW POSTER SUPPLEMENT and PAY TRANSPARENCY POSTING .