IT Help Desk/Service Desk Engineer

2 weeks ago

Mansfield Nottinghamshire, United Kingdom Searchability® Full time €30,000

SERVICE DESK ENGINEER
Exciting opportunity for a Service Desk Engineer in a dynamic tech environment
Competitive salary and comprehensive benefits package
Hybrid work environment with opportunities for remote and on-site support
Our client is a leading IT service provider known for delivering high-quality support to businesses across the United Kingdom. They are committed to ensuring exceptional customer service and seamless IT operations for their clients. Due to expansion, they are seeking a skilled Service Desk Engineer to join their team and contribute to their success.

Mansfield (Hybrid after probation)
Continuous professional development and training opportunities
THE SERVICE DESK ENGINEER ROLE:
As a Service Desk Engineer, you will be the central point of contact for all IT-related incidents and service requests. You will provide first and second-line support to our client base, ensuring timely resolution of support requests and maintaining high levels of customer satisfaction. Your responsibilities will include diagnosing and resolving software and hardware issues, installing and configuring new IT equipment, and participating in IT projects.

SERVICE DESK ENGINEER - ESSENTIAL SKILLS:
Proven experience in a similar IT support role
Proficiency in diagnosing and resolving issues with Windows and Mac operating systems
Ability to respond to IT requests within a 15-minute SLA window
Experience with installing and configuring IT equipment both remotely and on-site
Strong customer service and communication skills
Windows, Mac, 2nd Line Support, Software, Hardware, Customer Service

  • IT Help Desk/Service Desk Engineer

    2 weeks ago

    Mansfield, United Kingdom Searchability® Full time

    SERVICE DESK ENGINEER Exciting opportunity for a Service Desk Engineer in a dynamic tech environment Competitive salary and comprehensive benefits package Hybrid work environment with opportunities for remote and on-site support Our client is a leading IT service provider known for delivering high-quality support to businesses across the United...

  • Service Desk Engineer

    2 weeks ago

    Mansfield, Nottinghamshire, United Kingdom Searchability® Full time €30,000

    SERVICE DESK ENGINEER Exciting opportunity for a Service Desk Engineer in a dynamic tech environment Competitive salary and comprehensive benefits package Hybrid work environment with opportunities for remote and on-site support Join a growing team dedicated to customer satisfaction and continuous improvement ABOUT THE CLIENT: Our client is a...

  • Service Desk Engineer

    2 weeks ago

    Mansfield, Nottinghamshire, United Kingdom Searchability® Full time €30,000

    SERVICE DESK ENGINEER Exciting opportunity for a Service Desk Engineer in a dynamic tech environment Competitive salary and comprehensive benefits package Hybrid work environment with opportunities for remote and on-site support Join a growing team dedicated to customer satisfaction and continuous improvement ABOUT THE CLIENT: Our client is a...

  • Service Desk Analyst

    2 hours ago

    Mansfield, Nottinghamshire, United Kingdom Searchability® Full time €32,000

    SERVICE DESK ENGINEER Exciting opportunity for a Service Desk Engineer in a dynamic tech environment Competitive salary and comprehensive benefits package Hybrid work environment with opportunities for remote and on-site support Join a growing team dedicated to customer satisfaction and continuous improvement ABOUT THE CLIENT: Our client is a...

  • Service Desk Engineer

    4 weeks ago

    Mansfield, United Kingdom Searchability® Full time

    SERVICE DESK ENGINEERExciting opportunity for a Service Desk Engineer in a dynamic tech environmentCompetitive salary and comprehensive benefits packageHybrid work environment with opportunities for remote and on-site supportJoin a growing team dedicated to customer satisfaction and continuous improvementABOUT THE CLIENT:Our client is a leading IT service...

  • Service Desk Engineer

    3 weeks ago

    Mansfield, United Kingdom Searchability® Full time

    SERVICE DESK ENGINEER Exciting opportunity for a Service Desk Engineer in a dynamic tech environment Competitive salary and comprehensive benefits package Hybrid work environment with opportunities for remote and on-site support Join a growing team dedicated to customer satisfaction and continuous improvement ABOUT THE CLIENT: Our client is a leading...

  • Service Desk Engineer

    4 weeks ago

    Mansfield, United Kingdom Searchability® Full time

    SERVICE DESK ENGINEERExciting opportunity for a Service Desk Engineer in a dynamic tech environmentCompetitive salary and comprehensive benefits packageHybrid work environment with opportunities for remote and on-site supportJoin a growing team dedicated to customer satisfaction and continuous improvementABOUT THE CLIENT:Our client is a leading IT service...

  • Service Desk Engineer

    4 weeks ago

    Mansfield, United Kingdom Searchability® Full time

    SERVICE DESK ENGINEERExciting opportunity for a Service Desk Engineer in a dynamic tech environmentCompetitive salary and comprehensive benefits packageHybrid work environment with opportunities for remote and on-site supportJoin a growing team dedicated to customer satisfaction and continuous improvementABOUT THE CLIENT:Our client is a leading IT service...

  • Help Desk Specialist

    1 month ago

    Mansfield, Nottinghamshire, United Kingdom ERT Full time

    Job Title: Customer Service Help Desk SpecialistERT, Inc. is seeking a skilled Help Desk Specialist to provide exceptional customer service and technical support for NOAA satellite systems at the NOAA Satellite Operations Facility in Suitland, MD.Job SummaryThis is an on-site position requiring 12 hour shifts (6 a.m. - 6 p.m. and 6 p.m. to 6 a.m.) on a...

  • Help Desk Specialist

    1 month ago

    Mansfield, Nottinghamshire, United Kingdom ERT Full time

    Job Title: Customer Service Help Desk SpecialistERT, Inc. is seeking a skilled Help Desk Specialist to provide exceptional customer service and technical support for NOAA satellite systems at the NOAA Satellite Operations Facility in Suitland, MD.Job SummaryThis is an on-site position requiring 12 hour shifts (6 a.m. - 6 p.m. and 6 p.m. to 6 a.m.) on a...

  • Customer Service Help Desk Specialist

    1 month ago

    Mansfield, Nottinghamshire, United Kingdom ERT Full time

    Job Title: Customer Service Help Desk SpecialistERT, Inc. is seeking a highly skilled and detail-oriented Customer Service Help Desk Specialist to provide exceptional customer service and technical support for NOAA satellite systems at the NOAA Satellite Operations Facility in Suitland, MD.Job Summary:The Customer Service Help Desk Specialist will work...

  • Customer Service Help Desk Specialist

    1 month ago

    Mansfield, Nottinghamshire, United Kingdom ERT Full time

    Job Title: Customer Service Help Desk SpecialistERT, Inc. is seeking a highly skilled and detail-oriented Customer Service Help Desk Specialist to provide exceptional customer service and technical support for NOAA satellite systems at the NOAA Satellite Operations Facility in Suitland, MD.Job Summary:The Customer Service Help Desk Specialist will work...

  • Customer Service Help Desk Specialist

    3 weeks ago

    Mansfield, Nottinghamshire, United Kingdom ERT Full time

    Job Title: Customer Service Help Desk SpecialistERT, Inc. is seeking a highly skilled Customer Service Help Desk Specialist to provide exceptional customer support and monitoring services for NOAA satellite systems at the NOAA Satellite Operations Facility in Suitland, MD.Job Summary:This is an on-site position requiring 12 hour shifts (6 a.m. - 6 p.m. and 6...

  • Customer Service Help Desk Specialist

    3 weeks ago

    Mansfield, Nottinghamshire, United Kingdom ERT Full time

    Job Title: Customer Service Help Desk SpecialistERT, Inc. is seeking a highly skilled Customer Service Help Desk Specialist to provide exceptional customer support and monitoring services for NOAA satellite systems at the NOAA Satellite Operations Facility in Suitland, MD.Job Summary:This is an on-site position requiring 12 hour shifts (6 a.m. - 6 p.m. and 6...

  • Customer Service Help Desk Specialist

    2 weeks ago

    Mansfield, Nottinghamshire, United Kingdom ERT Full time

    ERT, Inc. is seeking a Help Desk Specialist to provide customer service and monitoring support for NOAA satellite systems at the NOAA Satellite Operations Facility. This is an on-site position requiring 12 hour shifts on a rotating basis. The Help Desk Specialist will work with network teams and management to provide detailed reporting and updates on various...

  • Service Desk Analyst

    3 hours ago

    Mansfield, United Kingdom Searchability® Full time

    SERVICE DESK ENGINEERExciting opportunity for a Service Desk Engineer in a dynamic tech environmentCompetitive salary and comprehensive benefits packageHybrid work environment with opportunities for remote and on-site supportJoin a growing team dedicated to customer satisfaction and continuous improvementABOUT THE CLIENT:Our client is a leading IT service...

  • Operations Help Desk Specialist

    3 weeks ago

    Mansfield, Nottinghamshire, United Kingdom ERT Full time

    Job Title: Operations Help Desk SpecialistERT is seeking a highly skilled Operations Help Desk Specialist to support the Search and Rescue monitoring activities for the United States Mission Control Center (USMCC) Search and Rescue Satellite-Aided Tracking (SARSAT) system.Key Responsibilities:Monitor the USMCC SARSAT system and respond to requests from...

  • Operations Help Desk Specialist

    3 weeks ago

    Mansfield, Nottinghamshire, United Kingdom ERT Full time

    Job Title: Operations Help Desk SpecialistERT is seeking a highly skilled Operations Help Desk Specialist to support the Search and Rescue monitoring activities for the United States Mission Control Center (USMCC) Search and Rescue Satellite-Aided Tracking (SARSAT) system.Key Responsibilities:Monitor the USMCC SARSAT system and respond to requests from...

  • Customer Service Help Desk Specialist

    3 days ago

    Mansfield, Nottinghamshire, United Kingdom ERT Full time

    Job SummaryERT, Inc. is seeking a Help Desk Specialist to provide customer service and monitoring support for NOAA satellite systems at the NOAA Satellite Operations Facility in Suitland, MD. This is an on-site position requiring 12-hour shifts on a rotating basis.Duties and ResponsibilitiesIdentify alarms and alerts and respond in accordance with Government...

  • IT Service Desk Engineer Apprentice

    2 weeks ago

    Mansfield, Nottinghamshire, United Kingdom Blue Bull Recruitment Ltd Full time

    IT Service Desk Engineer ApprenticeOur client, a small friendly team based near Nottingham, is seeking an IT Service Desk Engineer Apprentice to join their team. This role will be office-based, with the potential for hybrid or flexible working.Key Responsibilities:Provide exceptional customer support as the first point of contact for telephone calls, emails,...