Senior Helpdesk Lead

1 month ago


London, United Kingdom JAC Recruitment (UK) Ltd. Full time €35,000

Helpdesk Leader/ Senior Help desk
Business: Information technology
Office working
All of the applicants must have an eligible visa for working in the UK.
Planning workloads and delegating tasks, assisting with recruitment and training of employees, and overseeing the team's daily operations.
-Public cloud based server administration based on the procedure/instruction.
-Travel over the world for business purposes as and when required.
Wide knowledge and proficiency in PC software like Microsoft
-Windows 10/11/servers, MS Office and Antivirus softwares.
-Proven IT project/support team management experience in Helpdesk or IT support or IT technician roles.
-In-depth knowledge and practical experience of PC hardware and OS(Windows and Mac).
-In-depth knowledge and practical experience of Mobiles (IOS and Android, MDM/MAM).
-In-depth knowledge of internet, network protocols and devices.
-Basic knowledge of Microsoft 365 administration; English proficiency business level.

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