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Commercial Operations Manager
2 months ago
Commercial Operations Manager – Leisure Brand
On Site - London
60k plus bonus and incredible benefits
We are looking for a very special individual in the Leisure World to join an exciting and growing leisure activity business. We are looking for an experienced Commercial Operator. This is incredibly exciting business are looking to grow exponentially over the next 12-18 months. You will lead the day-to-day delivery of the guest experience and the revenue within a new site in East London. This is a leisure job not to be missed.
The role
In this role you will have overall responsibility of the running of the revenue streams of the business. You will be responsible for driving the experience of the guests and will increase brand recognition in the local areas and grow group and exclusive hire bookings, site occupancy and yield across the estate.
- Overall responsibility of driving the member experience
- Grow engagement and impact in local communities
- To focus on local sales and secondary revenue processes of the sites whilst promoting the highest levels of customer service and team engagement.
- Track performance of campaigns and share this data with the wider team with a focus on continual improvement
- Create revenue targets for the sites
- Take responsibility for prospecting new business
- Build, nurture and develop our partnerships database utilising new business opportunities, previous contacts and appropriate agencies
- Work with the Marketing team to generate ideas for new campaigns and a calendar of events and activities.
Who are we looking for?
We are looking to speak to senior leaders in the leisure industry. Ideally you will have the following
- Experience of working at a senior management level with business leadership and strong financial acumen skills
- A proven history of leadership a leisure related, cross-functional business.
- Experience of delivering product to members
- Developing a company vision and associated plans to deliver on company commitments.
Your recruiter for this role is Helen Horton, Account Director at Love Recruitment and can be contacted simply by applying for the role below. Helen and Love Recruitment specialise in recruitment for the whole fitness & leisure sector and work on a number of jobs in the fitness and leisure industry. If keen to be considered please ‘Apply Now’.
