Service Desk Controller

Job Description: We are currently seeking a dedicated and experienced Service Desk Controller to join our client's dynamic team. As a Service Desk Controller, you will play a pivotal role in ensuring the smooth operation of our client's service desk, providing essential support to customers and internal stakeholders. Responsibilities: Act as the...

A global company are looking for a**Service Desk Manager** to manage the support function within the IT Shared Service for the EMEA. This role will focus on developing a **customer first culture**and ensuring that service for all staff is at top standard. You will work with the **IT Operations Manager** to build and establish a high-performing **Service Desk...

Management of the Digital Service Desk call log, including production of performance statistics, in association with the Desktop Support Supervisor. - Management of the IT hardware and software asset databases, in association with the IT Security Officer. - Tracking and management of all requests for IT related hardware and software, including preparation of...

Management of the Digital Service Desk call log, including production of performance statistics, in association with the Desktop Support Supervisor - Management of the IT hardware and software asset databases, in association with the IT Security Officer - Tracking and management of all requests for IT related hardware and software, including preparation of...

Experience in using and maintaining databases. Knowledge of and experience in using Service Desk software, including call transfer to other organisation helpdesk systems Familiarity with on-line technical and support resources. Possess ITIL Green Badge certification. Possess Service Desk Institute Service Desk Analyst qualifications. Willingness to enhance...

An exciting opportunity has arisen to join Gateshead Health NHS Foundation Trust as the Service Desk Team Leader. The Trust continues to invest in digital technology as we strive to achieve HIMSS Level 7 which supports the Trust being an outstanding place to work and an outstanding place to be cared for. This post is key to these plans and the digital...

**Company Description** Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition - so there’s always an...

Management of the Digital Service Desk call log, including production of performance statistics, in association with the Desktop Support Supervisor - Management of the IT hardware and software asset databases, in association with the IT Security Officer - Tracking and management of all requests for IT related hardware and software, including preparation of...

Management of the IM&T Service Desk call log, including production of performance statistics, in association with the Desktop Support Supervisor - Management of the IT hardware and software asset databases, in association with the IT Security Officer - Tracking and management of all requests for IT related hardware and software, including preparation of...

Job Description: We are currently seeking a dedicated and experienced Service Desk Controller to join our client's dynamic team. As a Service Desk Controller, you will play a pivotal role in ensuring the smooth operation of our client's service desk, providing essential support to customers and internal stakeholders. Responsibilities: Act as the...

Do you want to work for a company that has a global presence, a rich history, and a commitment to sustainability? Do you want to lead a team strives to succeed and develop with the business? We have an exciting opportunity for a Service Desk Team Leader to lead a growing team through an exciting digital transformation.The CompanyThis business is a leader in...

**About Eclipse Wholesale** Eclipse Wholesale, are a multi award winning Channel focussed business technology service provider, we specialise in Business Connectivity, Business Mobiles and Cloud Communications. We are a people-focused business, with a quest for continuous development both personally and professionally, we are passionate about creating the...

We are looking to recruit a customer service advisor on behalf of our client based in Gateshead. Hours of work would be Monday to Friday 8:45am-5:00pm. The role will be working on the e-desk within the e-commerce department assisting with all customer related queries from deliveries to product information. ROLE AND RESPONSIBILITIES - Manage all inbound...

Ascendant Lifts Ltd have an excellent opportunity for a Service Controller to work from our Head Office in Gateshead. This position would suit an administrator looking to progress their career as well as an experienced service controller or help desk administrator. You will ensure the department runs effectively including but not limited to cost control,...

Do you want to work for a company that has a global presence, a rich history, and a commitment to sustainability? Do you want to lead a team strives to succeed and develop with the business? We have an exciting opportunity for a Service Desk Team Leader to lead a growing team through an exciting digital transformation. The Company This business is...

Do you want to work for a company that has a global presence, a rich history, and a commitment to sustainability? Do you want to lead a team strives to succeed and develop with the business? We have an exciting opportunity for a Service Desk Team Leader to lead a growing team through an exciting digital transformation.The full job description covers all...

Do you want to work for a company that has a global presence, a rich history, and a commitment to sustainability? We have an exciting opportunity for a Service Desk Team Leader to lead a growing team through an exciting digital transformation. This business is a leader in its field, providing high-quality solutions to clients across the globe for over...

**Role Description: Customer Service Administrator** **Primary Function of Role** To be the focal point for your customer base to handle customer service support tickets, calls and resolution via Fresh desk software platform. **Responsible To** Head of Client Partnerships **Key Duties & Responsibilities** - Support ticket enquiry handling - Fresh desk...

UpNorth Group Ltd are an award winning, market-leading group of specialist building services based on the Team Valley Trading Estate in Gateshead. We are currently looking for an experienced Service Administrator/Controller to join our fast paced, busy Service department. The role requires a self-motivated, committed individual who has excellent...

UpNorth Group Ltd are an award winning, market-leading group of specialist building services based on the Team Valley Trading Estate in Gateshead. We are currently looking for an experienced Service Administrator/Controller to join our fast paced, busy Service department. The role requires a self-motivated, committed individual who has excellent...