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Store Floor Assistant
3 weeks ago
Job Title: Store Floor Assistant
Location: Belfast, Northern Ireland
About the Role: We are seeking a proactive and customer-focused Store Floor Assistant to join our team in Belfast. As a Store Floor Assistant, you will be instrumental in ensuring that our store provides a welcoming and efficient shopping experience for customers. Your responsibilities will include maintaining store presentation, assisting customers, and supporting daily operations.
Key Responsibilities:
- Greet customers warmly as they enter the store and assist them with their shopping needs.
- Provide product information, recommendations, and answer customer inquiries effectively.
- Ensure that the store floor is well-organized, clean, and visually appealing, with products neatly displayed.
- Replenish stock on the sales floor, including arranging merchandise and managing stock levels.
- Assist with inventory management tasks, including stock counts and restocking.
- Handle customer transactions at the checkout, including cash, card payments, and processing returns or exchanges.
- Address and resolve customer issues or complaints with a professional and friendly approach.
- Promote current promotions, sales, and loyalty programs to enhance the customer shopping experience.
- Collaborate with team members to meet sales goals and maintain high standards of customer service.
- Support store operations by performing tasks such as tidying up, organizing displays, and managing stockroom activities.
- Follow all company policies and procedures, including health and safety guidelines, to ensure a safe and secure store environment.
Qualifications:
- Previous experience in retail or customer service is advantageous but not essential.
- Strong communication and interpersonal skills, with a customer-centric attitude.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks.
- Basic numeracy skills for managing transactions and stock.
- Attention to detail and a proactive approach to problem-solving.
- Flexibility to work various shifts, including weekends and holidays.
- A positive attitude and enthusiasm for providing excellent customer service.
What We Offer:
- Competitive salary and benefits package.
- Comprehensive training and development opportunities.
- A supportive and inclusive work environment.
- Opportunities for career growth and advancement within the company.
- Employee discounts and other perks.
- Health and wellness programs.
How to Apply: If you are excited about retail and committed to delivering top-notch customer service, we want to hear from you Please submit your resume and a brief cover letter explaining why you are the ideal candidate for this role.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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