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About Stradivarius
Stradivarius is a fashion brand under the INDITEX group, renowned for its trendy and stylish clothing. We are seeking a dedicated and passionate individual to join our team as a Deputy Manager in our Belfast store.
Role OverviewAs a Deputy Manager, you will play a vital role in supporting the General Manager in overseeing the smooth operation of the store. Your responsibilities will encompass managing stock levels, driving sales, leading and motivating a team, and ensuring exceptional customer service.
Key Responsibilities- Stock Management & Sales Performance:
- Effectively manage daily replenishment processes within established deadlines.
- Demonstrate a strong understanding of commercial analysis to optimize sales strategies.
- Maintain clear communication with management regarding stock levels and sales performance.
- Product Expertise & Availability:
- Stay abreast of the latest product information and trends within the fashion industry.
- Ensure optimal product availability on the shop floor to meet customer demand.
- Delivery & Stock Organization:
- Oversee the efficient delivery process and allocation of new stock lines.
- Maintain a well-organized and visually appealing stockroom environment.
- Merchandising & Visual Presentation:
- Develop and implement creative merchandising strategies to enhance product visibility and appeal.
- Adhere to established visual merchandising standards to create an inviting and engaging shopping experience.
- Customer Service Excellence:
- Deliver exceptional customer service by providing personalized assistance and resolving inquiries promptly.
- Handle customer issues effectively and professionally, ensuring customer satisfaction.
- Operational Efficiency & Safety:
- Ensure adherence to all store procedures and security protocols.
- Maintain a clean and safe working environment for both staff and customers.
- Team Leadership & Development:
- Foster a positive and collaborative team environment, promoting open communication and support.
- Prepare monthly rotas and daily planners to ensure adequate staffing levels.
- Actively contribute to the management team by sharing ideas and insights.
We are seeking a highly motivated individual with:
- A strong understanding of the fashion industry and our brand identity.
- Proven experience in managing a retail operation, including stock control, sales performance, and team leadership.
- Excellent communication, interpersonal, and problem-solving skills.
