Current jobs related to Reception Services Manager - London - Portico Corporate Reception Management

  • Reception Supervisor

    4 months ago

    London, United Kingdom Reception Full time

    **_Be our star, join us and create your own successful story _** We are currently looking for **Reception Supervisor** to join our team **Meliá White House** **_About Meliá White House_** **Meliá White House** is a modern and elegantly newly refurbished hotel exceptionally located next to Regent’s Park, within a short walk from the world renowned...

  • Reception Administrator

    4 months ago

    London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Reception Supervisor

    3 months ago

    London, United Kingdom Reception Full time

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Reception Shift Leader

    3 months ago

    London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **Salary package: From £28,000 up £29,500...

  • Reception Shift Leader

    4 months ago

    London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. We are currently looking for **Reception Shift Leader...

  • Reception Shift Leader

    4 months ago

    London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Guest Services Manager

    3 weeks ago

    London, Greater London, United Kingdom Reception Full time

    Job Summary:We are seeking a highly skilled and experienced Guest Services Manager to join our team at Reception. As a key member of our front-of-house team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key Responsibilities:Assist the Front of House Manager in the induction and...

  • Reception and Office Services Team Leader

    2 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    {"Job Title": "Reception and Office Services Team Leader", "Job Summary": "We are seeking a highly skilled and experienced Reception and Office Services Team Leader to join our team at Portico Corporate Reception Management. As a key member of our reception team, you will be responsible for overseeing the day-to-day operations of our reception area, ensuring...

  • Reception and Office Services Team Leader

    2 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    {"Job Title": "Reception and Office Services Team Leader", "Job Summary": "We are seeking a highly skilled and experienced Reception and Office Services Team Leader to join our team at Portico Corporate Reception Management. As a key member of our reception team, you will be responsible for overseeing the day-to-day operations of our reception area, ensuring...

  • Reception Manager

    2 months ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Location: Marble Arch, London, Salary: Up to £49,500 (Annual .) Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that...

  • Reception and Office Services Team Leader

    2 weeks ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Job DescriptionPortico are on the lookout for a Reception and Client Services Team Leader to assist the Reception Manager in overseeing our team of 8, based at one of the world's largest general insurance & reinsurance companies in the city.The Team Leader will work alongside the Reception Manager, supervising the day-to-day reception operation, ensuring a...

  • Reception Team Leader

    2 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    {"title": "Reception Team Leader", "content": "Key ResponsibilitiesAs a Reception Team Leader at Portico Corporate Reception Management, you will be responsible for providing exceptional customer service to clients, visitors, and internal stakeholders. Your key focus will be to assist the Reception Manager in ensuring that the team provides the highest level...

  • Reception Team Leader

    2 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    {"title": "Reception Team Leader", "content": "Key ResponsibilitiesAs a Reception Team Leader at Portico Corporate Reception Management, you will be responsible for providing exceptional customer service to clients, visitors, and internal stakeholders. Your key focus will be to assist the Reception Manager in ensuring that the team provides the highest level...

  • Reception Team Lead

    6 days ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception and Office Services Team LeaderPortico Corporate Reception Management is seeking a highly skilled and experienced Reception and Office Services Team Leader to join our team. As a key member of our reception team, you will be responsible for overseeing the day-to-day operations of our reception area, ensuring a high standard of customer...

  • Reception Team Lead

    5 days ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception and Office Services Team LeaderPortico Corporate Reception Management is seeking a highly skilled and experienced Reception and Office Services Team Leader to join our team. As a key member of our reception team, you will be responsible for overseeing the day-to-day operations of our reception area, ensuring a high standard of customer...

  • Reception Team Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Summary:We are seeking a highly organized and customer-focused Reception Team Leader to join our team at Portico Corporate Reception Management. As a key member of our Front of House team, you will be responsible for providing exceptional service to clients, visitors, and internal stakeholders.Key Responsibilities:Meet and greet clients and visitors,...

  • Assistant Guest Services Manager

    3 days ago

    London, Greater London, United Kingdom Reception Full time

    About Meliá White House HotelMeliá White House Hotel is a modern and elegantly refurbished hotel located next to Regent's Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street.Our hotel is situated near Warren Street, Great Portland Street, and Regent's Park underground stations, making it easily...

  • Assistant Guest Services Manager

    3 days ago

    London, Greater London, United Kingdom Reception Full time

    About Meliá White House HotelMeliá White House Hotel is a modern and elegantly refurbished hotel located next to Regent's Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street.Our hotel is situated near Warren Street, Great Portland Street, and Regent's Park underground stations, making it easily...

  • Assistant Guest Services Manager

    2 days ago

    London, Greater London, United Kingdom Reception Full time

    About Meliá White House HotelMeliá White House Hotel is a modern and elegantly refurbished hotel located next to Regent's Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street.Our hotel is situated near Warren Street, Great Portland Street, and Regent's Park underground stations, making it easily...

  • Assistant Guest Services Manager

    2 days ago

    London, Greater London, United Kingdom Reception Full time

    About Meliá White House HotelMeliá White House Hotel is a modern and elegantly refurbished hotel located next to Regent's Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street.Our hotel is situated near Warren Street, Great Portland Street, and Regent's Park underground stations, making it easily...

Reception Services Manager

3 months ago

London, United Kingdom Portico Corporate Reception Management Full time
Job Description

The warm welcome from the Reception Services Team determines the first impressions clients and visitors have of our clients’ business.  The role of Reception Services Manager is to ensure that you provide the highest level of client care and personal service to all stakeholders in the clients business which includes visitors, clients and internal stakeholders. The Reception Services Team, who will be coached and led by the Reception Services Supervisors and on-site management team, are responsible in looking after the reception areas, Concierge, Workplace, Call Services (Switchboard & Room Bookings) and events. We also have a team of administration assistants and PA’s on site.

Although it's based in London, candidate would be expected to travel to regional sites as well as Birmingham.

Hours: 40 hrs a week.
 


Qualifications

•    A proven track record of successfully leading a team of at least 40 people
•    Experience of understanding how day to day performance links in to service level agreements and key performance indicators
•    Experience of data analysis and interpreting and presenting data for business reports
•    Being able to collate and report statistics for performance measurement
•    Must be familiar with room reservations operations



Additional Information

What's in it for you?

  • Excellent holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.