Key Accounts Support Specialist

1 month ago

Berkshire, United Kingdom ASSA ABLOY Full time

Key Accounts Support Specialist (with French)

Can you bring your experience to our team at ASSA ABLOY? Join our team based in the UK and enjoy a collaborative culture that empowers you to build a career you can be proud of.

ASSA ABLOY Global Solutions (Vingcard) is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world. The position is based in the UK and is fully remote. Occasional travel, approx. 10% of the time will be required, primarily within the UK/Ireland and France.

What would you do as our Key Accounts Support Specialist

We are seeking a dedicated and proactive individual fluent in both French and English to join our team as a Key Accounts Support Specialist. As our Key Accounts Support Specialist, you would directly assist the Global Key Account Manager in managing and developing relationships with our key accounts in Europe, UK and Ireland. The ideal candidate will excel in administrative tasks, possess excellent communication skills, and be capable of building strong relationships both internally and externally.

You would also:

Assist the Global Key Account Manager in day-to-day activities related to managing key accounts Undertake daily administrative tasks such as dealing with hotel specific enquiries, preparing quotes, managing correspondence, and maintaining accurate records Liaison with UK Area Sales Managers: Work alongside the UK Area Sales Managers to ensure projects are quoted and submitted as per the Key Account requirements Proactively engage with key accounts, both within and outside the UK, to foster strong relationships and ensure customer satisfaction Undertake any additional ad-hoc tasks as per business requirements

The skills and experience you need

We are looking for someone who has:

Fluency in French and English: Proficiency in spoken and written French and English are essential for effective communication with both French and English-speaking clients and stakeholders Strong organisational and administrative skills with the ability to multitask and prioritise workload effectively Excellent verbal and written communication skills, with the ability to communicate clearly and professionally with internal teams and external partners Demonstrated ability to build and maintain strong relationships with clients and colleagues across different regions and cultures Drivers licence

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